TONY ALEXANDER
Columbus,GA
Summary
I'm a natural leader who leads by example. I love helping customers and any company I am working for to help elevate the environment of the company. I love to work smart and also a hard worker. I have a great background in leadership. Due to the fact I was a NCO and squad leader in the Army. I am a logical problem solver, and I am very organized. I love providing top tier customer service and I can work various shifts to get the job completed.
Overview
9
9
years of professional experience
Work History
Service Advisor
Rivertown Toyota
Columbus, GA
01.2023 - Current
- My duty for this job field is to be a professional who assist customers at a car dealership.
- Provide top tier customer service.
- To resolve complex consumer issues and advise first level representatives on high level issues on their vehicles maintenance policies.
- Assist policy holders with billing questions and concerns on their vehicle maintenance plan.
- Provide support to customers with any changes needed to be made to their vehicle maintenance policy.
Private Investigator
AMS Investigation
Houston, TX
08.2020 - 12.2022
- My duty was to search for information about legal, financial, and personal matters.
- I had to provide detailed written reports and communicate very important details every hour.
- In this job field I offered many services, such as verifying people's backgrounds, finding missing persons, and investigating computer crimes.
- I performed on the spot logical problem solving skills in real time.
Security Guard
Allied Universal
Katy, TX
03.2020 - 07.2020
- My duty was to serve and protect an gated community at 12 plus hours at a time.
- Also to detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client or employees at the site.
- I provided very detailed oral and written notes on the job every hour.
- I provided customer service with greetings and community events scheduled for residents.
Engineer
United States Army
JBLM, WA
02.2015 - 12.2019
- I helped with building roads, ponds and other detailed engineering work
- I was in charge of over 200 soldiers in 3 years
- I also worked in an orderly room (technology based) with the company's missions/tasks
- I provided customer service from home and at my work place for higher ranking soldiers.
- Call center environment for the entire base of JBLM for weapon inventory.
- Performed detailed oral and written reports to higher ranking officers.
- Operated Microsoft Word, powerpoint, access and much more computer programs.
Education
Radiology Tech
Columbus Technical College
Columbus, GA12-2025
Business -
Columbus State University
Columbus, GA05.2014
Computer Science -
Maryville College
Maryville, TN08.2013
High School Diploma -
Columbus High School
Columbus, GA06.2013
Skills
- Customer service
- Computer knowledge
- Fast learner
- Leadership
- Computer programs
- Ability to type 75 wpm
- Organized
- Problem Solver
Languages
English
Timeline
Service Advisor
Rivertown Toyota
01.2023 - Current
Private Investigator
AMS Investigation
08.2020 - 12.2022
Security Guard
Allied Universal
03.2020 - 07.2020
Engineer
United States Army
02.2015 - 12.2019
Radiology Tech
Columbus Technical College
Business -
Columbus State University
Computer Science -
Maryville College
High School Diploma -
Columbus High School
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