TONY ALEXIS
Miami,FL
Summary
Customer-driven Installation Technician providing first-rate customer service by maintaining and building professional relationships with other technicians and customers. Adept at performing and assisting with installation procedures, planning and scheduling.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Installation Technician
Apex Systems/ADT
Miami, FL
09.2023 - Current
- Installed new equipment according to manufacturer specifications and customer requirements.
- Configured system settings for optimal performance and usability.
- Maintained accurate documentation of installation activities.
- Repaired malfunctioning components in existing systems as needed.
- Assisted other technicians with complex installations when necessary.
- Trained end-users on how to operate their newly installed systems properly.
- Updated system software as needed to ensure proper operation of the system.
- Monitored system performance after installation to identify any areas needing improvement.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
Computer Repair Tech
Freelance
Miami, FL
01.2013 - Current
Lead Tech/Cable Installer and Repairer
A Tech Plus
Miami, FL
04.2022 - 08.2023
Low Voltage Technician
Commercial Communications & Security
Miami, FL
06.2021 - 04.2022
Low Voltage Technician
Apex Systems/ADT
Miami, FL
10.2020 - 06.2021
Security Officer
Williams Island
Aventura, FL
01.2013 - 01.2020
Education
Bachelor of Science -
Miami Dade College
Miami, FL06-2024
Associate of Arts in Crime Scene Technician -
Miami Dade College
05.2022
High School Diploma -
North Miami Beach Sr. High School
06.2011
Skills
- Lenel 2220 Keycard Programming Safewatch 3000
- Honeywell
- Concord 4
- DSC
- Alarmcom
- IQ4
- Access control device prepping
- Fast Learner
- Adaptability
- Assembly and Installation
- Installation Planning
- Diagnostic Abilities
- Quality Assurance
- Telecommunications
- Customer Service
Certification
- A+ Core, Expected in 11/2024
- Network+, Expected in 12/2024
Timeline
Installation Technician
Apex Systems/ADT
09.2023 - Current
Lead Tech/Cable Installer and Repairer
A Tech Plus
04.2022 - 08.2023
Low Voltage Technician
Commercial Communications & Security
06.2021 - 04.2022
Low Voltage Technician
Apex Systems/ADT
10.2020 - 06.2021
Computer Repair Tech
Freelance
01.2013 - Current
Security Officer
Williams Island
01.2013 - 01.2020
Bachelor of Science -
Miami Dade College
Associate of Arts in Crime Scene Technician -
Miami Dade College
High School Diploma -
North Miami Beach Sr. High School
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