TONY ALEXIS
Miami,FL
Summary
Customer-driven Installation Technician providing first-rate customer service by maintaining and building professional relationships with other technicians and customers. Adept at performing and assisting with installation procedures, planning and scheduling.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Installation Technician
Apex Systems/ADT
09.2023 - Current
- Installed new equipment according to manufacturer specifications and customer requirements.
- Configured system settings for optimal performance and usability.
- Maintained accurate documentation of installation activities.
- Repaired malfunctioning components in existing systems as needed.
- Assisted other technicians with complex installations when necessary.
- Trained end-users on how to operate their newly installed systems properly.
- Updated system software as needed to ensure proper operation of the system.
- Monitored system performance after installation to identify any areas needing improvement.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
Lead Tech/Cable Installer and Repairer
A Tech Plus
04.2022 - 08.2023
- Installed and connected coaxial cables, fiber optic cables, twisted pair wires and other types of communication wiring.
- Tested functionality of new cable systems and equipment using specialized testing tools.
- Repaired and replaced faulty cables or connections with the appropriate materials.
- Performed maintenance checks on cable systems to ensure proper functioning.
- Identified and troubleshot various problems related to cable installation or repair.
Low Voltage Technician
Commercial Communications & Security
06.2021 - 04.2022
- Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
- Collaborated with other tradespeople on multi-disciplinary projects involving low voltage systems.
- Assessed project blueprints and drawings to assess project scope and required materials.
- Adhered strictly to safety regulations when working around hazardous materials.
- Resolved complex technical issues with minimal supervision from senior technicians.
Low Voltage Technician
Apex Systems/ADT
10.2020 - 06.2021
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
- Completed daily reports on tasks performed during service visits.
Computer Repair Tech
Freelance
01.2013 - 12.2020
- Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Installed operating systems and applications software on customer computers.
- Assessed computer performance issues to identify root cause of problems.
- Provided technical support for customers with both hardware and software related questions.
- Performed virus scans and malware removal on customer computers.
- Diagnosed network connectivity issues and implemented solutions.
- Built custom desktop systems according to customer specifications.
Education
Bachelor of Science - Criminal Justice
Miami Dade College
Miami, FL06-2024
Associate of Arts in Crime Scene Technician -
Miami Dade College
Miami, FL05.2022
High School Diploma -
North Miami Beach Sr. High School
North Miami Beach, FL06.2011
Skills
- Lenel 2220 Keycard Programming
- Safewatch 3000
- Honeywell
- Concord 4
- DSC
- Alarmcom
- IQ4
- Access control device prepping
- Fast Learner
- Adaptability
- Assembly and Installation
- Installation Planning
- Diagnostic Abilities
- Quality Assurance
- Telecommunications
- Customer Service
Certification
- A+ Core, Expected in 11/2024
- Network+, Expected in 12/2024
Timeline
Installation Technician
Apex Systems/ADT
09.2023 - Current
Lead Tech/Cable Installer and Repairer
A Tech Plus
04.2022 - 08.2023
Low Voltage Technician
Commercial Communications & Security
06.2021 - 04.2022
Low Voltage Technician
Apex Systems/ADT
10.2020 - 06.2021
Computer Repair Tech
Freelance
01.2013 - 12.2020
Bachelor of Science - Criminal Justice
Miami Dade College
Associate of Arts in Crime Scene Technician -
Miami Dade College
High School Diploma -
North Miami Beach Sr. High School
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