Tony Blevins
Lebanon,TN
Summary
Results-oriented collision center manager with expertise in quality control, repair scheduling, and customer relationship management. Proven ability to enhance operational efficiency and maintain high customer satisfaction.
Overview
21
21
years of professional experience
Work History
Collision Center Manager
Crash Champions
Nashville, Tennessee
04.2026 - Current
- Executed quality control measures that enhanced repair process reliability and customer trust.
- Managed customer communication and service follow-up to ensure satisfaction and address concerns.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Scheduled repair work and coordinated shop workflow for smooth operations.
- Communicated with insurance companies regarding claims and approvals.
- Cultivated relationships with local vendors to secure timely and cost-effective parts procurement.
- Supported daily collision repair operations.
Collision Center Manager
Gerber Collision
Donelson, TN
04.2025 - 04.2026
- Managed daily operations of collision repair services.
- Coordinated repair schedules and workflow for efficient operations.
- Oversaw customer interactions and ensured satisfaction with services.
- Trained staff on safety protocols and repair techniques.
Body Shop Manager
Velocity Truck Rental and Leasing
Nashville, Tennessee
02.2021 - 04.2025
- Managed daily operations of body shop to optimize workflow and enhance service delivery.
- Supervised team of technicians to ensure adherence to high-quality repair standards and customer satisfaction.
- Coordinated scheduling of repair jobs and technician assignments to maximize resource utilization.
- Ensured compliance with safety standards and regulations in the shop.
- Trained new staff on repair processes and company policies.
- Resolved customer concerns regarding repair services and timelines.
Collision Center Manager
Gerber Collision
Hendersonville, Tennessee
02.2018 - 02.2021
- Managed daily operations of collision repair services.
- Coordinated repair schedules and workflow for efficient operations.
- Implemented quality control measures for repair processes.
- Trained staff on safety protocols and repair techniques.
- Oversaw customer interactions and ensured satisfaction with services.
Collision Center Manager
Andrews Cadillac
Brentwood, Tennessee
02.2014 - 02.2018
- Managed daily operations of collision repair services.
- Oversaw customer interactions and ensured satisfaction with services.
- Coordinated repair schedules and workflow for efficient operations.
- Trained staff on safety protocols and repair techniques.
- Implemented quality control measures for repair processes.
- Communicated with insurance companies regarding claims and approvals.
- Resolved customer complaints in a timely manner with empathy and understanding.
Collision Center Manager
Accurate Autobody
Nashville, Tennessee
09.2012 - 02.2014
- Managed daily operations of collision repair services.
- Oversaw customer interactions and ensured satisfaction with services.
- Coordinated repair schedules and workflow for efficient operations.
- Implemented quality control measures for repair processes.
- Trained staff on safety protocols and repair techniques.
- Communicated with insurance companies regarding claims and approvals.
- Maintained inventory of tools and replacement parts for repairs.
Collision Center Manager
Lyk-Nu Collision Centers
Lebanon, Tennessee
04.2012 - 09.2012
- Managed daily operations of collision repair services.
- Coordinated repair schedules and workflow for efficient operations.
- Implemented quality control measures for repair processes.
- Trained staff on safety protocols and repair techniques.
- Oversaw customer interactions and ensured satisfaction with services.
Collision Center Estimator
Accurate Autobody
Nashville, Tennessee
09.2007 - 04.2012
- Utilized estimating software to create detailed cost projections for clients.
- Evaluated repair estimates for accuracy and compliance with industry standards.
- Collaborated with technicians to assess vehicle damage and necessary repairs.
- Communicated effectively with customers regarding repair timelines and costs.
- Reviewed insurance policies to ensure proper coverage for repairs.
- Mentored junior estimators in best practices and estimating techniques.
- Coordinated with suppliers to obtain competitive pricing on parts and materials.
Manager/Auto Body Estimator
Bill Heard Chevrolet
Nashville, Tennessee
11.2005 - 09.2007
- Managed daily operations to ensure smooth dealership functionality.
- Oversaw staff training to enhance customer service skills and product knowledge.
- Coordinated sales strategies to optimize vehicle inventory turnover.
- Implemented process improvements to increase service department efficiency.
- Directed performance evaluations to support employee development initiatives.
- Facilitated communication between departments for better collaboration and workflow.
- Maintained compliance with industry regulations and company policies consistently.
Education
Bachelor of Science - Business Administration
Middle Tennessee State University
Murfreesboro, TN12-1997
Skills
- Collision repair
- Quality control
- Estimating accuracy
- Estimation software
- Repair scheduling
- Workflow optimization
- Parts procurement
- Vendor management
- Customer relationship management
Timeline
Collision Center Manager
Crash Champions
04.2026 - Current
Collision Center Manager
Gerber Collision
04.2025 - 04.2026
Body Shop Manager
Velocity Truck Rental and Leasing
02.2021 - 04.2025
Collision Center Manager
Gerber Collision
02.2018 - 02.2021
Collision Center Manager
Andrews Cadillac
02.2014 - 02.2018
Collision Center Manager
Accurate Autobody
09.2012 - 02.2014
Collision Center Manager
Lyk-Nu Collision Centers
04.2012 - 09.2012
Collision Center Estimator
Accurate Autobody
09.2007 - 04.2012
Manager/Auto Body Estimator
Bill Heard Chevrolet
11.2005 - 09.2007
Bachelor of Science - Business Administration
Middle Tennessee State University