MICHAEL BECERRA
San Jose,CA
Summary
I’m a collision industry leader with over 19 years of experience, starting out as an apprentice and working my way up to master technician, shop foreman, and multi-location manager. I’ve helped launch new shops, bring OEM certifications back to life, and keep high-volume, Tesla-certified centers running smoothly. I’m big on building strong teams, improving workflow and production, and making sure repairs are done right the first time. I love developing people, creating a solid shop culture, and setting up operations that actually work for the people in them.
Overview
12
12
years of professional experience
Work History
Collision Center Manager
G&C Autobody
Santa Clara, CA
01.2023 - Current
- Joined G&C Autobody to launch the new Santa Clara location, including facility setup, workflow design, recruiting, and technician training.
- Built the shop's foundational culture, production processes, and certification roadmap.
- Developed and promoted a service writer to General Manager after successfully maturing the store's operations.
- Transitioned in April 2025 to the Fremont location, one of G&C's flagship Tesla-certified facilities, to support high-volume EV structural repairs and further operational development.
Collision Center Manager
Crash Champions (formerly Pan American Collision)
San Jose, CA
01.2017 - 01.2023
- Continued leadership following Crash Champions' acquisition of Pan American (Nov 2022).
- Collaborated with new corporate leadership to re-establish OEM programs, including Tesla, Mercedes, Audi, Porsche, and others.
- Managed production systems, cycle times, KPIs, and certification compliance for a high-volume location.
- Led and mentored technicians, improving structural repair accuracy, aluminum processes, and EV-specific work.
Shop Foreman & Master Technician
Pan American Collision
San Jose, CA
01.2014 - 01.2017
- Oversaw technicians, repair assignments, and quality control.
- Provided advanced structural and aluminum repair support and training.
Education
Dale Carnegie Training
01-2023
Discover Leadership Training
01-2018
High School Diploma -
Independence High School
San Jose, CA01-2007
Certifications:
Skills
- OEM program compliance
- Team leadership
- OEM certification
- Production efficiency
- Collision repair
- Workflow design
- Production management
Accomplishments
- Opened and developed G&C Autobody Santa Clara, including staffing, training, production setup, and operational launch., 01/01/23 - 12/31/24
- Promoted internal talent by developing a service writer into General Manager and transitioning to support a Tesla flagship location in Fremont., 01/01/25
- Following acquisition of Pan American by Crash Champions, partnered with new leadership to re-onboard and restore OEM programs including Tesla and other factory certifications., 11/01/22
- Managed and grew a Pan American Certified location., 01/01/17 - 12/31/22
- Built a Unite / One-Team shop culture that improved throughput, efficiency, and staff retention.
- Assisted Tesla Development Team with BATA training courses.
- Developed industry training partnerships with Evergreen College.
Timeline
Collision Center Manager
G&C Autobody
01.2023 - Current
Collision Center Manager
Crash Champions (formerly Pan American Collision)
01.2017 - 01.2023
Shop Foreman & Master Technician
Pan American Collision
01.2014 - 01.2017
Dale Carnegie Training
Discover Leadership Training
High School Diploma -
Independence High School
Certifications: