Tony Carter
Akron,OH
Summary
Group Home Resident Aid- Professional with seven years of experience in a Residential setting with high and moderate risk populations offering my knowledge and skill set to The Blick Center. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Home Resident Aid
The Blick Center
- Professional with seven years of experience in Residential setting with high and moderate risk populations offering knowledge and skill set to The Blick Center.
Crisis Intervention Specialist
Hope And Healing Survivor Resource Center
06.2022 - 12.2023
- Attended to needs of Battered Women's Shelter Survivors
- Maintained confidentiality of Battered Women's Shelter Survivors
- Conducted new client intakes
- Cleaned and prepared rooms for incoming clients.
- Prevented potential crises by proactively identifying triggers and risk factors in clients'' lives.
- Enhanced community awareness of available resources by conducting outreach programs and presentations.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
- Facilitated group therapy sessions that provided supportive environment for individuals experiencing crisis situations.
- Served as liaison between clients and other service providers, coordinating care plans efficiently.
- Mentored new team members on best practices within field of crisis intervention, enhancing their skills and knowledge base.
- Promoted self-care among colleagues by organizing workshops focused on stress management techniques applicable within professional settings.
- Continuously updated personal knowledge of industry trends and best practices by attending professional development events, conferences, and workshops.
- Member of on-call emergency response team for crisis intervention within facility.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with residents and address concerns.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Facilitated group therapy sessions to meet needs of individuals with traumatic issues.
Shift Supervisor
Oriana House Inc.
07.2015 - 05.2022
- Ensured safety of 100 plus halfway house clients through perimeter checks, whereabouts and professional interactions with clients
- Conducted new client intake
- Logged client progress.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering positive work environment and addressing staff concerns promptly.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Implemented training programs for new hires, ensuring seamless integration into team and faster productivity contributions.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Education
Master of Arts - Education
The University of Memphis
Memphis, TN05.2008
Bachelor of Arts - Political Science
The University of Arkansas At Little Rock
Little Rock, AR12.2001
High School Diploma -
Skyline High School
Oakland, CA06.1994
Skills
- Trained in Trauma Informed Care
- Trained in Crisis Prevention Intervention
- Experienced in assisting clients with physical, mental and developmental disabilities in residential setting
- Experienced in conducting social skills group
- Experienced in designing social skills curriculum
- Experienced in supplying and conducting inventory of client items (toiletries, food, hygiene supplies)
- Trained in CPR/ First Aid
Certification
- Certified Chemical Dependency Counselor Assistant, Issued May 31. 2023 Expires 6/29/2024
Chemical Dependency Counselor Assistant
Able to conduct substance abuse counseling sessions with clients dealing with chemical dependency
Timeline
Crisis Intervention Specialist
Hope And Healing Survivor Resource Center
06.2022 - 12.2023
Shift Supervisor
Oriana House Inc.
07.2015 - 05.2022
Group Home Resident Aid
The Blick Center
Master of Arts - Education
The University of Memphis
Bachelor of Arts - Political Science
The University of Arkansas At Little Rock
High School Diploma -
Skyline High School
- Certified Chemical Dependency Counselor Assistant, Issued May 31. 2023 Expires 6/29/2024
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