Robert Craig
San Marcos
Summary
Dynamic General Manager with a proven track record at Clayton Homes of Rockport, driving operational excellence and enhancing customer satisfaction. Expert in P&L management and team leadership, I successfully implemented process improvements that reduced costs and fostered a high-performance culture, resulting in increased sales and employee engagement.
Overview
24
24
years of professional experience
Work History
General Manager
Clayton Homes of Rockport
Rockport, TX
11.2018 - Current
- Directed daily operations to ensure seamless workflow and customer satisfaction.
- Implemented process improvements that enhanced efficiency and reduced operational costs.
- Led team in achieving sales targets through strategic planning and execution of marketing initiatives.
- Fostered a high-performance culture by mentoring staff and facilitating professional development opportunities.
General Manager
Oak Creek Homes
Seguin, TX
08.2001 - 10.2018
- Analyzed market trends to identify growth opportunities and inform business strategies.
- Streamlined inventory management processes, resulting in improved accuracy and reduced waste.
- Collaborated with cross-functional teams to align objectives and drive organizational success.
- Developed budgets and financial forecasts to guide resource allocation and strategic investments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Education
Business Administration
Liberty University
Lynchburg, VAHigh School Diploma -
Amherst County High School
Amherst, VA05.1982
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Training and coaching
- Team leadership
- Staff training/development
- Training and development
- Customer relations
- Inventory control
- P&L management
Additional Information
Award winning career on a consistent basis with Oak Creek Homes and Clayton Homes. Prided myself with employee retention over many years.
Timeline
General Manager
Clayton Homes of Rockport
11.2018 - Current
General Manager
Oak Creek Homes
08.2001 - 10.2018
Business Administration
Liberty University
High School Diploma -
Amherst County High School