Summary
Work History
Education
Skills
Timeline
Generic

Tony Culotta

Calera,AL

Summary

Hardworking employee recognized for exceptional customer service skills, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience in high-pressure environments.

Work History

Lead Server

Seiler Bar
Covington, Louisiana
2022 - 2026
  • Managed reservations and coordinated seating arrangements during peak hours to maximize seating efficiency.
  • Supervised dining room staff, enhancing customer service quality and satisfaction.
  • Resolved customer complaints promptly, contributing to overall positive dining experiences.
  • Trained new servers on menu items and service standards.
  • Managed opening and closing duties to facilitate restaurant operations.

Restaurant Bar Manager

Times Grill
Mandeville, Louisiana
2017 - 2022
  • Developed drink menus and coordinated beverage promotions for special events.
  • Oversaw inventory management and ordered supplies to maintain stock levels.
  • Trained and supervised staff to enhance customer service quality and satisfaction.
  • Conducted staff meetings to relay important updates and foster team alignment on policies and training.
  • Assisted with interviewing potential employees to build a strong bar team.

Sales Associate

Rainbow Buick GMC
Covington, Louisiana
2014 - 2017
  • Guided customers in selecting vehicles tailored to their specific needs and preferences.
  • Updated and shared knowledge of vehicle features, benefits, and promotions to enhance customer experience.

Lead Server

Striphouse
Houston, Texas
2012 - 2014
  • Provided exceptional service, contributing to positive dining experiences for high volume of daily customers.
  • Supervised dining room staff to ensure excellent customer service.
  • Managed reservations and coordinated seating arrangements, optimizing flow during peak hours.
  • Managed reservations and coordinated seating arrangements during peak hours.
  • Managed opening and closing duties to facilitate restaurant operations.

Assistant GM- Wine Director

Beaver Creek Chophouse
Avon, Colorado
2005 - 2012
  • Trained staff on wine pairings and service techniques to elevate customer dining experience.
  • Educated staff on wine pairings and service techniques.
  • Managed daily restaurant operations and staff scheduling to ensure smooth service.
  • Trained new staff on service standards and operational procedures.
  • Coordinated special events and private dining experiences for guests.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Monitored inventory levels and placed orders for new stock.

Lead Server

Beaver Creek Chophouse
Avon, Colorado
2004 - 2005
  • Provided exceptional service to high volume of daily customers, ensuring customer satisfaction during peak hours.
  • Supervised dining room staff, fostering a culture of excellent customer service.
  • Trained new servers on menu items and service standards, enhancing team knowledge and service quality.

Bar Manager

Times Grill
Mandeville, Louisiana
2000 - 2004
  • Maintained inventory levels and ordered supplies.
  • Developed creative cocktail menus to enhance customer experience.
  • Supervised cash handling procedures during shifts to ensure accurate financial reporting.

Bar Manager

Marley's Daiquiri Shop
Mandeville, Louisiana
1997 - 2000
  • Oversaw day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures, and payroll processing.

Server/ Bartender

Morton'S Seafood Restaurant
Madisonville, Louisiana
1992 - 1997
  • Served high volumes of daily customers with exceptional service.

Education

Bachelor of Science - Marketing Management

Southeastern Louisiana University
Hammond, LA
01-1997

Skills

  • Fine dining experience
  • Wine pairing expertise
  • Beverage promotion
  • Reservation management
  • Event coordination
  • Customer service
  • Staff training
  • Employee development
  • Strong leadership
  • Team leadership
  • Teamwork and collaboration
  • Inventory Management
  • Guest relations

Timeline

Lead Server

Seiler Bar
2022 - 2026

Restaurant Bar Manager

Times Grill
2017 - 2022

Sales Associate

Rainbow Buick GMC
2014 - 2017

Lead Server

Striphouse
2012 - 2014

Assistant GM- Wine Director

Beaver Creek Chophouse
2005 - 2012

Lead Server

Beaver Creek Chophouse
2004 - 2005

Bar Manager

Times Grill
2000 - 2004

Bar Manager

Marley's Daiquiri Shop
1997 - 2000

Server/ Bartender

Morton'S Seafood Restaurant
1992 - 1997

Bachelor of Science - Marketing Management

Southeastern Louisiana University

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Tony Culotta