Tony Cuzner
LITTLETON,CO
Summary
Experienced and goal-oriented Account Executive with a strong ability to identify client needs and generate new business. Proficient in managing the entire sales cycle, including discovery, technical demonstrations, contract negotiations, and implementation. Skilled in cultivating solid client relationships, expanding accounts, and boosting revenue. Capable of aligning innovative solutions with customer objectives to optimize value and stimulate business growth.
Overview
9
9
years of professional experience
Work History
Program Manager of Launchpay
Infinicept
12.2023 - Current
- Leading the rollout of Infinicept's Payment Facilitator Program, 'Launchpay,' to empower clients in adopting innovative payment solutions.
- Coordinated with internal teams to provide prompt support and address client needs efficiently.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
- Spearheaded cross-functional initiatives that resolved complex issues and ensured timely resolution for clients.
Account Executive
Infinicept
01.2023 - Current
- Sole Account Executive for EZMatch, Infinicept's risk and underwriting tool
- Successfully managed the entire sales cycle, including technical demonstrations, contract negotiations, and implementation handoffs
- Drove customer acquisition and identified opportunities to upsell additional services, contributing to a significant increase in revenue
Lead Solutions Consultant
Infinicept
11.2021 - 01.2024
- Delivered tailored solutions for enterprise clients, ensuring seamless integration of payment systems
- Collaborated cross-functionally with development and support teams to meet client requirements
Sr. Business Development Manager
Infinicept
12.2020 - 11.2021
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Optimized the sales funnel through data-driven insights, streamlining processes for improved efficiency.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Customer Success Manager
Infinicept
09.2019 - 12.2020
- Leveraged data-driven insights to develop targeted strategies for enhancing overall client engagement levels.
- Coordinated with internal teams to provide prompt support and address client needs efficiently.
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
Account Manager
FareHarbor
07.2018 - 09.2019
- Identified opportunities for growth and successfully implemented upselling strategies
Account Executive - Customer Success
Cygilant
04.2017 - 06.2018
- Achieved 100%+ quota in four consecutive quarters.
Business Development Representative
Carbon Black, Inc.
11.2015 - 03.2016
Education
Bachelor's Degree - Political Science and Government, Business Administration and Marketing
University of New Hampshire
High School -
Marblehead High School
01.2011
Skills
- Sales & Account Management
- Presentation & Forecasting
- Tools & Technology
- Industry Expertise
- Relationship Management
- Project Leadership
- Strategic planning
- Infectious Positive Energy
Timeline
Program Manager of Launchpay
Infinicept
12.2023 - Current
Account Executive
Infinicept
01.2023 - Current
Lead Solutions Consultant
Infinicept
11.2021 - 01.2024
Sr. Business Development Manager
Infinicept
12.2020 - 11.2021
Customer Success Manager
Infinicept
09.2019 - 12.2020
Account Manager
FareHarbor
07.2018 - 09.2019
Account Executive - Customer Success
Cygilant
04.2017 - 06.2018
Business Development Representative
Carbon Black, Inc.
11.2015 - 03.2016
High School -
Marblehead High School
Bachelor's Degree - Political Science and Government, Business Administration and Marketing
University of New Hampshire
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