Tony F. Ruiz, II
Las Vegas
Summary
Dedicated and creative professional leader with over 25 years of experience in improving operational efficiency, strategic planning, team building and project management for both retail and sales industry. Able to quickly understand complex concepts, turn them into logical strategies and implement systems that optimize productivity which empower individual team members to excel at their highest potential.
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
37
37
years of professional experience
Work History
Area Manager
Souther Glaziers Wine & Spirits
Las Vegas, NV
11.2022 - Current
- Cultivated relationships with key stakeholders, enhancing supplier collaboration and negotiation outcomes.
- Developed and monitored KPIs to assess operational effectiveness and drive continuous improvement initiatives.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Resolved conflicts promptly to promote positive environment for customers.
Sales Consultant
Souther Glaziers Wine and Spirits
Las Vegas, NV
03.2019 - 11.2021
- Trained and mentored junior sales staff, fostering a collaborative team environment.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
General Manager
Party City
Las Vegas, NV
01.2010 - 03.2018
- Effectively drives overall profitability for store focusing on total sales and expense control
- Took an underperforming location with a 2-year negative sales trend and increased sales yearly to become the most profitable store in the district
- Decreased store shrinkage from -10.5% to -1.9% in a 7-year span
- Responsible for coordination and execution of store merchandise and presentation standards
- Generates repeat business through extraordinary customer service and community outreach which fosters goodwill and builds value for the Party City brand as a superior shopping destination
- Manages all facets of recruiting and hiring of new employees
- Guides training and development to enhance performance and develop succession plans for a staff of 15 to 50 employees
- Creates weekly work schedule and manages store payroll according to allowable hours
- Counts cash drawers and makes bank deposits regularly
Store Manager
Long’s Drugs/CVS Pharmacy
Las Vegas, NV
01.2004 - 01.2009
- Exceeded store sales and profit expectations yearly
- Ensured store reaches full sales potential by analyzing competition
- Developed strong relationship with pharmacy, warehouse and retail partners
- Merchandized store in accordance with corporate guidelines
- Hired and interviewed new employees
- Oversaw training and development to a staff of 15 to 20 employees
- Developed weekly work schedule
- Supervised proper implementation of planograms and seasonal programs
Assistant Store Manager
Long’s Drugs
Las Vegas, NV
01.2000 - 01.2004
- Maintained the appearance of the store according to corporate expectations
- Implemented safety measures to protect employees and customers
- Executed planograms according to corporate guidelines
Senior Department Manager
Long’s Drugs
Las Vegas, NV
01.1997 - 01.2000
Department Manager
Long’s Drugs
San Jose, CA
01.1994 - 01.1997
Clerk
Long’s Drugs
San Jose, CA
01.1993 - 01.1994
Receiver
Long’s Drugs
San Jose, CA
01.1989 - 01.1993
Education
High School Diploma -
Yerba Buena High School
San Jose, CA01-1988
Skills
- Extraordinary ability to identify and resolving issues in timely manner
- Proven track record to develop productive teams that deliver exceptional customer service
- Staff training and development
- Cross-functional collaboration
- Process improvement
- Customer relationship management
- Conflict management
- Leadership development
Timeline
Area Manager
Souther Glaziers Wine & Spirits
11.2022 - Current
Sales Consultant
Souther Glaziers Wine and Spirits
03.2019 - 11.2021
General Manager
Party City
01.2010 - 03.2018
Store Manager
Long’s Drugs/CVS Pharmacy
01.2004 - 01.2009
Assistant Store Manager
Long’s Drugs
01.2000 - 01.2004
Senior Department Manager
Long’s Drugs
01.1997 - 01.2000
Department Manager
Long’s Drugs
01.1994 - 01.1997
Clerk
Long’s Drugs
01.1993 - 01.1994
Receiver
Long’s Drugs
01.1989 - 01.1993
High School Diploma -
Yerba Buena High School