Anthony Hanks
Woodruff,SC
Summary
Organized and detail-oriented employee dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
19
19
years of professional experience
Work History
Personal Banker
First Reliance Bank
04.2007 - 09.2007
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Insurance Claims Adjuster
Progressive Insurance
10.2007 - Current
- Establish relationships with clients and insurance companies to foster timely claims resolution.
- Negotiate with policyholders, claimants, and repair facilities to reach mutually satisfactory resolutions.
- Investigate and analyze the extent of liability for property or injury losses, coverage analysis, and interpretation.
- Mitigate risks and increased profitability with well-developed strategies for reducing future claims and costs.
Store Manager
Abercrombie & Fitch
01.2006 - 12.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Business Management
University of South Carolina - Aiken
Aiken, SC05.2005
Skills
- Critical Thinking
- Customer Relationships
- Claims Negotiation
- Strong Communication and Interpersonal Skills
Timeline
Insurance Claims Adjuster
Progressive Insurance
10.2007 - Current
Personal Banker
First Reliance Bank
04.2007 - 09.2007
Store Manager
Abercrombie & Fitch
01.2006 - 12.2006
Bachelor of Science - Business Management
University of South Carolina - Aiken
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