Tony Harrell

•Investigated and integrated enhanced service and team management strategies to boost business profits.

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

• Managed a team of over 20 Employee.

• Scheduling and Forecasting, according to Trends, SPLH, and Labor Metrics

•Increased Store volume and Performance compared to previous years by +40%

• Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
• Oversaw Monthly P&L statements, along with strategies to improve Profit Margin and to contribute to NSO’s, EBIDTA and bottom line

• Trained and developed leaders according to Standards and & Pizza Culture

•Drove Maximum throughput to capture targeted Sales per hour

•Drove GX scores and increased walk the line sales and Third party delivery

• Operations, strategic vision and long-range planning.
• Drove Catering sales, and brand awareness externally
• Managed Food Cost according to budget
• Managed Labor goals Daily according to labor budget
• Maximized throughput , Catering sales, and third party delivery according to budget/ P&L
• Implemented and enforced SOP/ health standards to meet Ecosure requirements for the brand

• Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
• Sourced and screened candidates for All roles and worked with hiring managers to coordinate interviews, offers and onboarding.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
• Traveled to numerous markets including Boston, Philadelphia, Chicago and Virginia for NSO, training and Marketing for brand