Tony Lawhon
Littlerock,AR
Summary
Dynamic leader with a proven track record at Salon Artistry, adept in operations management and fostering strong client relationships. Excelled in revitalizing business processes and team development, significantly enhancing customer satisfaction. Skilled in budget development and verbal communication, seamlessly blending hard and soft skills to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Owner/operator
Salon Artistry
06.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Improved online marketing.
- Managed budget.
- Managed a full time team of hairstylists.
- Marketed to attract new hairstylists.
Senior Pastor
West Rock Baptist Church
03.2014 - 01.2018
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
- Oversaw renovation of entire church.
- Managed online presence and advent of new social media presence
- attracted and trained all new ministers in varying ministerial areas
- Completely updated church services to reflect changing need of church.
- Led programs such as worship, study, fellowship, and service opportunities.
- Enhanced spiritual growth for church members through regular pastoral counseling sessions and personalized guidance.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Built strong relationships with community organizations, collaborating on projects that aligned with shared values and goals.
- Oversaw and developed new budgeting model
- Directed spending of all monies.
Mayor
City of Redfield Arkansas
01.2011 - 01.2015
- Led the creation of a more inclusive city council, promoting diversity in representation and decision-making processes.
- Directed operations, planning, and administration of city departments.
- Enhanced public safety through strategic partnerships with law enforcement agencies and community organizations.
- Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
- Championed initiatives to enhance city''s digital presence, promoting accessibility and transparency for residents.
- Improved city infrastructure by prioritizing and overseeing key development projects.
- Ensured high-quality municipal services by investing in staff training, technology upgrades, and process improvements.
- Implemented innovative solutions to traffic congestion problems, improving mobility throughout the city.
- Signed contracts, ordinances and other official documentation to execute orders of office.
- Fostered positive relationships with neighboring municipalities to facilitate regional collaboration and growth.
- Increased transparency in local government by implementing open data platforms and encouraging community engagement.
- Increased citizen satisfaction ratings by implementing customer service improvements across various departments within the municipality.
- Attended public forums, events and informal meetings.
- Promoted economic development by attracting new businesses and retaining existing ones through targeted initiatives.
- Appointed qualified candidates to positions such as chief of police.
- Strengthened emergency preparedness efforts through regular drills, interagency coordination, and public awareness campaigns.
- Upgraded parks and recreation facilities to increase community enjoyment and promote healthy lifestyles.
- Revitalized downtown areas by supporting small businesses, arts organizations, and cultural events.
- Streamlined permit processes for residents and business owners while maintaining compliance with regulations.
- Collaborated with local schools to enhance educational offerings while addressing gaps in current programming.
- Facilitated development of new parks and recreational facilities, enriching quality of life for residents.
- Strengthened city's financial position by implementing cost-saving measures and optimizing budget allocations.
- Negotiated with state officials to secure additional resources and support for critical infrastructure projects.
- Boosted community engagement through establishment of monthly town hall meetings, facilitating direct communication between residents and local government.
- Achieved significant reduction in crime rates by working closely with police department to implement targeted community policing strategies.
- Engaged with citizens on social media platforms to maintain open lines of communication and gather feedback on municipal initiatives.
- Fostered stronger sense of community by organizing annual cultural and recreational events.
- Initiated partnerships with local businesses to promote economic development and job creation.
- Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
- Developed and strengthened political partnerships to further agendas.
- Kept up with news on daily basis to stay informed about local, regional, national and international events.
- Drafted legislation and amendments, wrote government policies and established budgets.
- Presented more than 100 legislative addresses, group talks and public events.
- Managed office with 20 permanent staff, 3 interns and 20 volunteers.
Education
High School Diploma -
White Hall High School
White Hall, ARNo Degree - Cosmetology
Little Rock School of Cosmetology
Little Rock, ARSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Operations oversight
- Inventory management
- Relationship management
- Budget development
- Business operations management
- Client relationship management
- Recruiting and hiring
- Sales strategy development
- Vendor negotiation
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Verbal and written communication
Timeline
Owner/operator
Salon Artistry
06.2018 - Current
Senior Pastor
West Rock Baptist Church
03.2014 - 01.2018
Mayor
City of Redfield Arkansas
01.2011 - 01.2015
High School Diploma -
White Hall High School
No Degree - Cosmetology
Little Rock School of Cosmetology
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