Summary
Overview
Work History
Education
Skills
Timeline
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Tony Morris

Junction City,OR

Summary

Dynamic Mid-Market Account Manager at Varonis Systems, with a proven track record in customer relationship management and achieving sales quotas. Adept at problem-solving and strategic prospecting, I consistently exceed expectations, turning challenges into opportunities for growth and success. Passionate about developing territories and bringing in revenue for the company.

Overview

18
18
years of professional experience

Work History

Mid-Market Account Manager

Varonis Systems
Portland, OR
01.2023 - Current
  • 2024 - Overachievement Award Winner - finished 2nd in Mid-Market, 130% quota.
  • Multiple top three finish quarters in 2023/2024.
  • 2X #1 quarters 2023/2024.
  • Mapped accounts for executive sponsors and key contacts to enhance engagement.
  • Collaborated with partners to pinpoint new sales opportunities.
  • Developed a robust pipeline to secure sales opportunities.
  • Analyzed pain points to deliver tailored value propositions.
  • Gathered critical deal cycle information, including budget, procurement process, and timing.
  • Prospected accounts strategically based on revenue, industry, and regulatory needs.
  • Presented data reviews to executive sponsors to facilitate deal closures.
  • Maintained strong relationships with existing customers to ensure renewals.

TDR

Varonis Systems
Portland, OR
04.2022 - 12.2022
  • Identified key decision-makers and created targeted opportunities for engagement.
  • Established meetings with priority accounts to drive business development.
  • Utilized various communication channels, including phone, email, and LinkedIn, for outreach.
  • Consistently led in scheduling and conducting meetings with relevant prospects.
  • Proactively prospected accounts to enhance outreach efforts.
  • Fostered relationships with prospects to secure new meeting opportunities.
  • Collaborated with Account Managers to devise strategic entry into accounts.

Customer Service Manager

Alliance RV
Elkhart , IN
05.2021 - 04.2022
  • Exceeded customer service expectations through proactive engagement and support.
  • Resolved escalated cases, transforming frustrated customers into brand ambassadors.
  • Authorized payments to service facilities and processed customer reimbursements efficiently.
  • Utilized technical skills to troubleshoot customer concerns with units effectively.
  • Managed multiple cases simultaneously while maintaining high-quality service delivery.

Leveling and Slide Tech Supervisor

Lippert Components
Harrisburg, OR
08.2018 - 05.2021
  • Formulated plans to enhance procedures, training, and processes.
  • Produced reports on team efficiency metrics.
  • Evaluated employee training programs, implementing improvements based on statistical analysis.
  • Established new performance standards for call center employees.
  • Designed and delivered technical data instructions for tech support operations.

Service Technician

Marathon Coach Inc.
Coburg , OR
05.2007 - 04.2018
  • Evaluated systems according to predetermined checklist and noted issues.
  • Demonstrated increased knowledge of company products and equipment.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.

Education

GED -

Lane Community College
Eugene, OR

Skills

  • Personnel training and development
  • Budgeting and reporting
  • Inter-department collaboration
  • Customer relationship management
  • Problem solving
  • Time management
  • Customer focus
  • Telephone etiquette
  • Negotiation skills
  • Staff management
  • Customer relations
  • Workflow management
  • High customer service standards
  • Technical support
  • Strategic prospecting
  • Objection handling
  • Sales cycle proficiency
  • Sales tools proficiency such as Salesforce, LinkedIn Sales Navigator, ZoomInfo, etc

Timeline

Mid-Market Account Manager

Varonis Systems
01.2023 - Current

TDR

Varonis Systems
04.2022 - 12.2022

Customer Service Manager

Alliance RV
05.2021 - 04.2022

Leveling and Slide Tech Supervisor

Lippert Components
08.2018 - 05.2021

Service Technician

Marathon Coach Inc.
05.2007 - 04.2018

GED -

Lane Community College

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