Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Tony Morris

Business Administration
Greensboro,NC

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

5
5
years of professional experience

Work History

Sales Floor Stocker

Walmart
Greensboro, NC
08.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.

Drive Thru Coordinator

McDonald's Corporation
01.2023 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

Shipping and Receiving Associate

O'Reilly's Distribution
12.2021 - 06.2023
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Analyzed data to prepare reports and identify process improvements.

Senior Customer Service Representative

Alight Solutions
02.2019 - 12.2021
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Responded to customer calls and emails to answer questions about products and services.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Escalated issues to proper supervisors when standard processes were not effective.

Education

BBA -

University of North Carolina At Greensboro
Greensboro, NC
05.2021

Skills

  • Business Planning
  • Conflict Resolution
  • Proofreading
  • Investigate Claims
  • Goals and Performance
  • Security Administration
  • Database Management
  • Written and Oral Communications

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Floor Stocker

Walmart
08.2023 - Current

Drive Thru Coordinator

McDonald's Corporation
01.2023 - Current

Shipping and Receiving Associate

O'Reilly's Distribution
12.2021 - 06.2023

Senior Customer Service Representative

Alight Solutions
02.2019 - 12.2021

BBA -

University of North Carolina At Greensboro

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Tony MorrisBusiness Administration