TONY NGUYEN
Sarasota
Summary
Results-driven Rental Property Manager with expertise in tenant relations, property inspections, and budgeting. Proven ability to enhance tenant satisfaction and streamline property maintenance operations.
Overview
31
31
years of professional experience
Work History
Rental Property Manager
Self-employeed
Sarasota
01.2020 - Current
- Managed tenant relations to ensure satisfaction and prompt communication.
- Coordinated property maintenance and repairs with local service providers.
- Conducted property inspections to uphold quality and safety standards.
- Developed marketing strategies to attract prospective tenants effectively.
- Processed lease agreements and ensured compliance with local regulations.
- Organized tenant move-in and move-out procedures for smooth transitions.
- Maintained accurate records of rental agreements and tenant communications.
- Implemented budgeting plans for property expenses and maintenance activities.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Updated and maintained rental agreement files and documents.
- Answered telephones to assist customers and resolve issues.
- Oversaw maintenance, appearance and performance of company vehicles.
- Conducted regular inspections of rental properties to ensure compliance with safety regulations.
- Maintained records of rent collection, lease agreements, repair requests. in an organized database system.
- Handled tenant complaints and inquiries in a timely manner.
- Coordinated maintenance, repairs, and upgrades of rental units as necessary.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Oversaw daily operations, maintenance, and administration of various properties.
- Managed and oversaw operations, maintenance and administration of properties.
Volunteer
St. Martha's Hall
Sarasota
03.2002 - Current
- Assisted in organizing community events and outreach programs for local families.
- Provided support to staff during daily operational tasks and special projects.
- Coordinated donations and resource distribution to meet community needs effectively.
- Engaged with volunteers to foster teamwork and enhance service delivery.
- Maintained a welcoming environment for clients and visitors at the facility.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with fundraising efforts, including event planning and donor outreach.
Business Owner
HAPPY NAILS IN SARASOTA
Sarasota
01.1995 - 04.2021
- Managed daily operations of a busy nail salon in Sarasota.
- Supervised and trained staff in nail techniques and customer service.
- Developed marketing strategies to attract new clients and retain existing ones.
- Ensured compliance with health and safety regulations in the salon environment.
- Maintained inventory levels for nail products and supplies efficiently.
- Handled customer inquiries and resolved issues promptly and professionally.
- Oversaw daily operations of the business and provided guidance when needed.
- Interviewed, trained, and supervised employees.
- Monitored cash flow to ensure proper budgeting of resources.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Resolved conflicts between employees or customers in a timely manner.
- Scheduled maintenance activities for equipment used by the business.
- Managed inventory levels to meet customer demand while minimizing costs.
Education
Some College (No Degree) - NAILS TECNICIAN
SARASOTA TECHNICAL SCHOOL
Sarasota, FLSkills
- Property management
- Lease compliance
- Tenant relations
- Marketing strategies
- Budgeting
- Customer relationship management
- Maintenance coordination
- Problem solving
- Safety inspections
- Property maintenance
- Property inspections
- Multi-family property management
- Maintenance scheduling
- Landscaping and grounds maintenance
- Grounds maintenance
- Apartment maintenance
- Maintenance
Languages
English
Professional
Vietnamese
Professional
Timeline
Rental Property Manager
Self-employeed
01.2020 - Current
Volunteer
St. Martha's Hall
03.2002 - Current
Business Owner
HAPPY NAILS IN SARASOTA
01.1995 - 04.2021
Some College (No Degree) - NAILS TECNICIAN
SARASOTA TECHNICAL SCHOOL