Summary
Overview
Work History
Education
Skills
Timeline
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Tony Phan

Pearland,Texas

Summary

Highly skilled and experienced Field Service Engineer with a strong background in EUV technology and a proven track record of delivering exceptional customer service. Expert in troubleshooting and repairing complex EUV systems, with a comprehensive understanding of EUV technology and its applications in the semiconductor industry. Excellent communication and collaboration skills, with a demonstrated ability to work closely with cross-functional teams and customers to identify and resolve technical issues. Dedicated to delivering high-quality technical training and mentoring to junior engineers and customers.

Overview

3
3
years of professional experience

Work History

Field Service Engineer

ASML
Austin, TX
04.2022 - Current

• Highly skilled in troubleshooting and repairing complex EUV systems

• Strong knowledge of EUV technology and its applications in the semiconductor industry

• Excellent communication skills and ability to work collaboratively with cross-functional teams

• Proven track record of meeting and exceeding customer expectations

• Provide on-site support to customers for the installation, maintenance, and repair of EUV systems

• Troubleshoot and diagnose complex technical issues to minimize system downtime and optimize performance

• Collaborate with cross-functional teams to identify root causes of issues and develop solutions

• Train and mentor junior engineers and customers on EUV technology and equipment

• Document and communicate technical issues and solutions to customers and internal teams

Technical Skills:

• EUV technology and equipment, including source, optics, reticle, and wafer stages

• Vacuum and gas systems

• Laser alignment and calibration

• Electronics and control systems

Manufacturing Technician

Applied Materials
Austin, TX
05.2021 - 04.2022
  • Operated and maintained chemical mechanical polishers, metrology tools, and other related equipment to meet production goals.
  • Analyzed data and implemented process improvements to increase production efficiency and reduce costs.
  • Collaborated with engineers and other technicians to troubleshoot equipment issues and improve processes.
  • Ensured compliance with safety and quality standards by following standard operating procedures and conducting routine inspections.
  • Trained new employees on equipment operation, safety procedures, and other related topics.

Education

Bachelor of Science - Computer Engineering Technology

University of Houston
Houston, Texas
12.2020

Skills

  • Expert knowledge of EUV technology and equipment, including source, optics, reticle, and wafer stages
  • Ability to troubleshoot and repair complex technical issues related to EUV systems
  • Strong understanding of the semiconductor industry and its processes
  • Proficiency in electronics and control systems
  • Knowledge of vacuum and gas systems used in EUV technology
  • Ability to perform laser alignment and calibration, and to ensure that systems are operating within safety guidelines
  • Excellent collaboration and communication skills to work effectively with cross-functional teams and customers
  • Dedication to delivering high-quality technical training and mentoring to junior engineers and customers
  • Strong documentation and reporting skills to support knowledge sharing and continuous improvement
  • Ability to adapt to new technologies and processes in a fast-paced, dynamic environment

Timeline

Field Service Engineer

ASML
04.2022 - Current

Manufacturing Technician

Applied Materials
05.2021 - 04.2022

Bachelor of Science - Computer Engineering Technology

University of Houston
Tony Phan