Tony Reddick
Opa Locka
Summary
Experienced in customer service and merchandise management, with a background in assisting customers with their purchasing decisions and resolving inquiries. Demonstrated ability to sort and stock products efficiently while maintaining an organized environment. Proven track record of providing support to team members and ensuring customer satisfaction through effective communication and problem-solving skills. Bilingual capabilities enhance interactions with diverse clientele, contributing to a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Personal Shopper and Stocking
Walmart
Miramar
04.2020 - Current
- Place and stage bags in area for instant-cart delivery drivers and customers to pick up.
- Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
- Supporting customers with placing orders and making payments via the phone, online, or in person.
- Responding promptly and effectively to customers' complaints and requests.
- Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
- Sorts and stocks products on shelves and in the backroom.
- Assists fellow associates as needed throughout the store.
- Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.
Food and Nutrition Assistant
Memorial hospital
Opa Locka
05.2023 - 05.2025
- Food and nutrition assistant my role was to get patients menu and diets correct. I engage with that patients making sure that they not just get want they want get what they need to get healthy in and out the hospital. And most importantly putting a smile on their face and be myself be happy while doing it. I working in food and nutrition for a year and I have received so many good letters and recommendations from patients to nurses to ceos and nurses mangers to respiratory tech everything always seems to love my attitude and my people service skills .
Bagger and Stocker
Publix’s
Sunny Isles
08.2018 - 05.2019
- Bags groceries.
- Take customer carts to the parking lot and unload groceries into customer vehicles.
- Help customers locate products throughout the store.
- Unload truckers, stock merchandise on the shelves.
- Maintain accurate log sheet of daily moves, inventory and count of merchandise, etc.
- Assist in other areas as needed.
Education
High School Diploma -
Barbara Coleman
Miami Gardens, FL06-2018
Skills
- Merchandise display
- Friendly & Helpful attitude
- Stocking & loading
- Communication skills / Bilingual
- Ability to lift
- Independence / Team player
- Practice organizing shelves
- Customer service
- Product knowledge / ability to always learn
Timeline
Food and Nutrition Assistant
Memorial hospital
05.2023 - 05.2025
Personal Shopper and Stocking
Walmart
04.2020 - Current
Bagger and Stocker
Publix’s
08.2018 - 05.2019
High School Diploma -
Barbara Coleman