Tracy Kaylor
Bay City,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Online Personal Shopper
Cabelas
03.2023 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Sales Associate
RaceTrac
05.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Front Desk Associate
Lowe's
01.2020 - 04.2022
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Deli Clerk
Kroger's Supermarket
01.2019 - 11.2019
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Bakery Clerk
Walmart
07.2016 - 12.2018
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Sales Associate
Kohls Department Store
08.2007 - 05.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Medical Assisting Diploma - Medical Assisting
Medix School
Marietta, GA10.1994
High School Diploma -
Arthur Hill High School
Saginaw, MI06.1988
Skills
- Cash Register Operation
- Excellent People Skills
- Money Handling
- Sales Expertise
- Customer Service
- Stocking and Replenishing
- Merchandise Display
- POS System Operations
- Data Entry
- Analytical Skills
Timeline
Online Personal Shopper
Cabelas
03.2023 - Current
Sales Associate
RaceTrac
05.2022 - 12.2022
Front Desk Associate
Lowe's
01.2020 - 04.2022
Deli Clerk
Kroger's Supermarket
01.2019 - 11.2019
Bakery Clerk
Walmart
07.2016 - 12.2018
Sales Associate
Kohls Department Store
08.2007 - 05.2016
Medical Assisting Diploma - Medical Assisting
Medix School
High School Diploma -
Arthur Hill High School
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