Dynamic transportation professional with extensive experience at the City of Detroit's DDOT. Proven leadership in supervising operations, enhancing employee relations, and ensuring compliance. Skilled in timekeeping systems and conflict resolution, I excel in managing large teams and delivering exceptional service during major city events. Committed to safety and operational excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Transportation Service Inspector
City of Detroit – Department of Transportation (DDOT)
Detroit, USA
01.2015 - Current
Supervise day-to-day transportation operations ensuring safety, efficiency, and compliance across frontline services.
Monitor adherence to departmental policies, service schedules, and DOT/OSHA regulations.
Assist in training and cross-training new and existing transportation employees.
Collaborate with the District Superintendent to investigate accidents, review incidents, and issue appropriate corrective actions.
Support positive employee relations through communication, pre-shift meetings, and morale-boosting initiatives.
Provide operational leadership during major city events including the Super Bowl, Fireworks, Thanksgiving Day Parade, and Homeland Security-supported initiatives.
Serve as a city liaison for coordinating transportation during citywide road closures and special events.
Transportation Station Worker
City of Detroit – Department of Transportation (DDOT)
Detroit, USA
02.2010 - 01.2015
Supported daily terminal operations, facilitating clerical and logistical coordination for workforce management.
Prepared daily call sheets, monitored attendance, and submitted timekeeping data for payroll accuracy.
Maintained employee schedules, tracked activity logs, and provided logistical assistance to terminal supervisors.
Assisted with shift assignments, maintained staffing records, and supported the deployment of over 200 employees.
Transportation Equipment Operator (TEO)
City of Detroit – Department of Transportation (DDOT)
Detroit, USA
10.1997 - 02.2010
Operated DDOT motor coaches on scheduled routes ensuring safe, timely, and courteous service.
Adhered to all regulatory safety protocols and departmental operational procedures.
Assisted passengers with special needs using ADA-compliant lift systems.
Conducted daily inspections of equipment and reported maintenance issues.
Delivered frontline customer service by addressing rider concerns and providing route information.
Education
High School Diploma -
Skills
Timekeeping and Scheduling Systems (Clever CAD, Trapeze)
Microsoft Office Suite
Personnel Management and Compliance Reporting
Customer Service and Conflict Resolution
Strong supervisory and leadership abilities
Extensive knowledge of urban transit systems and terminal operations
Proven ability to manage large teams and coordinate across departments
Skilled in training, safety enforcement, and incident response
Certification
Commercial Driver’s License (CDL), Class B, Michigan
Valid Michigan Operator's License
References
Available upon request
Timeline
Senior Transportation Service Inspector
City of Detroit – Department of Transportation (DDOT)
01.2015 - Current
Transportation Station Worker
City of Detroit – Department of Transportation (DDOT)
02.2010 - 01.2015
Transportation Equipment Operator (TEO)
City of Detroit – Department of Transportation (DDOT)
Transportation Equipment Operator at City of Detroit Department of TransportationTransportation Equipment Operator at City of Detroit Department of Transportation
Transportation Equipment Operator at City of Detroit Department of TransportationTransportation Equipment Operator at City of Detroit Department of Transportation