Tony Rust
Fort Myers,FL
Summary
Dedicated Employee Benefits professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand while serving clients well.
Overview
9
9
years of professional experience
Work History
Benefits Consultant
OneDigital Health And Benefits
Bonita Springs, FL
10.2020 - Current
- Grew book of business by [Number] percent through establishing and maintaining positive client relationships.
- Designed benefits packages for large group clients of over [Number] employees by establishing organization's needs, identifying budgetary limitations and proposing innovative methods to cut costs.
- Advised clients on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Processed [Type] and [Type] documents for legal compliance and secure deliverables for clients.
Business Development Executive
OneDigital Health And Benefits
Orlando, FL
06.2016 - 10.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
Client Services Specialist
OneDigital Health And Benefits
Orlando, FL
04.2013 - 06.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Arts - Criminology And Business Administration
University of Florida
Gainesville, FL12.2008
Skills
- Active Listening
- Time Management
- Product Management
- Verbal and Written Communication
- Retention Strategies
- Critical Thinking
- Team Support
- Consultative Selling Techniques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Coming together is a beginning. Keeping together is progress. Working together is success."
Henry Ford
Timeline
Benefits Consultant
OneDigital Health And Benefits
10.2020 - Current
Business Development Executive
OneDigital Health And Benefits
06.2016 - 10.2020
Client Services Specialist
OneDigital Health And Benefits
04.2013 - 06.2016
Bachelor of Arts - Criminology And Business Administration
University of Florida
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