Tony Shanholtz Jr

Case manager for Frederick County's LEAD Program. LEAD is a pre-arrest diversion program that targets frequent low level, non violent offenders to help address their unmet behavioral health needs that results in recidivism with the criminal justice system. With an average caseload of 27 participants, duties include but not limited to;

• Respond to on-scene referrals from law enforcement to complete an intake and address any immediate needs.
• Conduct a thorough assessment, then provide case management services to participants, by utilizing Motivational Interviewing, Stages of Change, and other learned skill to determine readiness and identify appropriate resources.
• Utilize a "meet people where they're at" philosophy to developed Individual Service Plans that are person centered using a SMART format.
• Link participants to community resources, such as harm reduction services, substance use and mental health treatment, primary care, vocational and educational services, housing, social services, peer led supports and other relevant services identified by need.
• Collaborate with other LEAD partners to facilitate a continuum of care and reduce redundancy in efforts.
• Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
• Developed partnerships with local agencies to provide broader range of services for clients, broadening their support network.
• Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
• Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
• Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
• Conducted outreach in Frederick County to ensure connection and access of services to underserved populations.
• Participated in community events to promote services and engage with public.
• Researched best practices and developed strategies to improve program outcomes.

• Assembled components using hand tools and power tools to ensure product quality and efficiency.
• Inspected finished products for defects, maintaining high standards of quality assurance.
• Maintained clean and organized work area to promote safety and productivity.
• Reduced assembly errors by following detailed instructions and blueprints for each project.
• Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.