Tony Somoza
Gretna,LA
Summary
Hardworking, dedicated, and a reliable team player. Responsible cashier efficient in handling money, restocking products, and helping customers choose the best product to enhance their experience. Good listening skills along with physical and emotional stability in highly-stressful situations. Quick and accurate in card and cash payments with efficiency in multi-tasking. History of handling disputes in an orderly fashion.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barrista/Cashier
The Living Room Cafe
03.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled large line and crowd with quick, and efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Bachelor of Arts - Graphic Design
University of New Orleans
New Orleans, LA08.2027
Skills
- Conflict Mediation
- Product Display
- Graphic Design
- Hospitality and Professionalism
- Exceptional Customer Service
- Preparation and Safety
- Guest Satisfaction
- Spanish Fluency
Certification
- Certified in Graphic Design in the area of Photoshop , Adobe ( certification received in 2023 )
Languages
Spanish
Native or Bilingual
Timeline
Barrista/Cashier
The Living Room Cafe
03.2022 - Current
Bachelor of Arts - Graphic Design
University of New Orleans
Similar Profiles
Elise RitterElise Ritter
Barista Trainer at the living room cafeBarista Trainer at the living room cafe
CARLEY JENNINGSCARLEY JENNINGS
FOUNDER/LEAD ARTIST MANAGER at Dead Room LivingFOUNDER/LEAD ARTIST MANAGER at Dead Room Living
Freya WilliamsFreya Williams
Front of house team member at The Living Room CinemaFront of house team member at The Living Room Cinema