Antonio Carosielli
Canton,OH
Summary
An excellent candidate for any position. My adaptability in a variety of fields lends me a surplus of tools for any situation. I have plenty of experience dealing with the public and guests [customer service]. I am proficient at working within the service industry. Additionally, I also have experience in warehouses as well. This unique “swiss-army knife” experience allows any business to adopt a well-equipped, eager to learn, employee.
Overview
6
6
years of professional experience
Work History
Delivery Expert
Domino’s Pizza
06.2024 - Current
- Travel to various locations to meet customer standards.
- Maintain appropriate customer service interactions to keep the guests returning.
- Complete delivery in a timely, efficient manner
- Additionally, Drivers run the oven and place orders in their designated locations.
- Keep the orders organized to allow precise flow of food orders.
- Drivers are responsible for cleaning all countertops, dishes, floors, etc. in an exemplary, effective manner.
Server/Host
Aladdin's Eatery
07.2021 - 03.2023
- Continue to exude excellent customer service and meet expectations customers have of service.
- Take orders in a friendly, efficient manner.
- Deliver exact food and drinks with a positive attitude.
- Bag to-go orders in-line with customer expectations and business expectations.
- Answer phone & take orders via phone or in-person with a welcoming aura.
- Seat customers to meet server guest quota.
- Continuously wipe down tables and clean surrounding area for an always perfect looking restaurant.
- Open and Close the restaurant thoroughly so it is always ready for any occasion.
Warehouse Loader
Pepsi Bottling Group
11.2018 - 08.2021
- Operate heavy machinery (including forklifts, electric pallet jacks, etc.) to load product safely.
- Continuously work in a competitive, numbers driven atmosphere.
- Meet Pepsi standards common across the globe.
- Expected to have proper product counts, or run the risk of restarting pallets (promotes conscientious thinking and actions).
Education
Psychology
Stark State College
08.2024
High School Diploma - General Studies
Perry Local Schools
05.2017
Skills
- Effective problem solver and negotiator
- Excels in upselling
- Leadership skills
- Effective listener and communicator
- Goal oriented
- Strong written and verbal skills
- Adaptable and eager to learn
- Customer service experience [10 years]
- Proficient in cash handling/drawer management
- Excellent team player
- Comfortable with de-escalation and conflict management
- Follows proper safety protocol
Accomplishments
President’s List: 2023 & 2024
References
- Anna Similie, Former Co-worker, (330) 607-3902
- Dr. Bryan Gerber, Former Professor, email: executivedirector@psialpha.org
- Tyler Jasinski, Former Employer, (330) 704-0723
Timeline
Delivery Expert
Domino’s Pizza
06.2024 - Current
Server/Host
Aladdin's Eatery
07.2021 - 03.2023
Warehouse Loader
Pepsi Bottling Group
11.2018 - 08.2021
Psychology
Stark State College
High School Diploma - General Studies
Perry Local Schools