Tonya Allshouse
Hampton,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child and Youth Program Assistant
Naval Support Activity
Norfolk, VA
01.2023 - Current
- Used active listening to collaborate and communicate with children, fellow personnel and parents.
- Implemented fun and educational activities appealing to large number of children and maintained high level of participation.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
- Maintained accurate records and documented client data in company databases.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Business Associate
Riverside Behavioral Health Center
Hampton, VA
03.2020 - 01.2023
- trained new employees by supervising specific departmental tasks and explaining corporate policies.
- Assist Manager with Timekeeping and placing schedules in Kronos
- assist manager with special projects related to improving patient admission and improving the department
- Collaborates with referral sources to aid with the increase in patient admissions; Communicates regularly with different referral sources to identify opportunities and build relationships.
- collaborates with various community service boards related to TDO patients and HPR5 project funding.
- verified completeness and accuracy of patients' information for documentation in the EMR system.
- Assisted with daily duties of registration and insurance verification
- Scheduled appointments for patients interested in Outpatient Addiction Services Program
BOH Supervisor
Studio Movie Grill City Centre
Hampton, VA
02.2019 - 03.2020
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw food preparation, production and presentation according to quality standards.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared workstations with ingredients and tools to increase efficiency.
Patient Access Representative
Riverside Behavioral Health Center
Hampton, VA
07.2017 - 03.2020
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Assembled registration paperwork and placed identification bands on patient.
- Called insurance companies and verified patient coverage.
Cook
Cinebistro
Hampton, VA
05.2016 - 02.2019
- Set up and performed initial prep work for soups, sauces and salads.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Developed special menu items to improve business offerings.
Education
Associate of Science - Social Science
Tidewater Community College
Norfolk, VA05.2021
Career Studies Certificate - Substance Abuse Counselor Assistant
Thomas Nelson Community College
Hampton, Va07.2020
Career Studies Certificate - Business Technology- Medical Office Assistant
Thomas Nelson Community College
Hampton, VA05.2018
Bachelor of Science - Social Work
Norfolk State University
Norfolk, VA Skills
- Childcare Support
- Relationship Building
- Active Listening
- Maintaining Client Records
- Customer Service
- Treatment Program Guidance
- Data Entry Software
- Scheduling and Appointment Setting
- Problem-Solving
- Admissions Processes
- Microsoft Office
- Mental Health Crisis Response
- Life Skills Development
- Individual Counseling
Certification
- Certified Healthcare Access Associate (CHAA) 2021-2023
- First Aid 2021-2023
- BLS/CPR 2022-2023
- Crisis Prevention Intervention 2022-2023
- Mental Health First Aid
- MAT Certified 2023-2026
Additional Information
Internship:
NATASHA House INC. as CHAMPS assistant- May, 2020 to July, 2020
- Revised pre-screen and application processes for future children
- Weekly meetings with children
- Assisted with event preparation, participation and attendance sign-up
- organized, prepared, and facilitated Champs sessions
- answered any incoming phone calls
- daily checklists were completed
The Wonder Years Network as Fundraising Consultant- August 2023 to Present
- Plan and execute fundraising campaigns and activities
- Identify and approach potential sponsors, donors, and granters
- Develop and maintain relationships with donors
- Conduct research and write proposals
- Participate and facilitated a group session
- Engage with clients during individual sessions
Timeline
Child and Youth Program Assistant
Naval Support Activity
01.2023 - Current
Business Associate
Riverside Behavioral Health Center
03.2020 - 01.2023
BOH Supervisor
Studio Movie Grill City Centre
02.2019 - 03.2020
Patient Access Representative
Riverside Behavioral Health Center
07.2017 - 03.2020
Cook
Cinebistro
05.2016 - 02.2019
Associate of Science - Social Science
Tidewater Community College
Career Studies Certificate - Substance Abuse Counselor Assistant
Thomas Nelson Community College
Career Studies Certificate - Business Technology- Medical Office Assistant
Thomas Nelson Community College
Bachelor of Science - Social Work
Norfolk State University
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