Tonya Allshouse
Hampton,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child and Youth Program Assistant
Naval Support Activity
Norfolk, VA
01.2023 - Current
- Used active listening to collaborate and communicate with children, fellow personnel and parents.
- Implemented fun and educational activities appealing to large number of children and maintained high level of participation.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
- Maintained accurate records and documented client data in company databases.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Business Associate
Riverside Behavioral Health Center
Hampton, VA
03.2020 - 01.2023
- trained new employees by supervising specific departmental tasks and explaining corporate policies.
- Assist Manager with Timekeeping and placing schedules in Kronos
- assist manager with special projects related to improving patient admission and improving the department
- Collaborates with referral sources to aid with the increase in patient admissions; Communicates regularly with different referral sources to identify opportunities and build relationships.
- collaborates with various community service boards related to TDO patients and HPR5 project funding.
- verified completeness and accuracy of patients' information for documentation in the EMR system.
- Assisted with daily duties of registration and insurance verification
- Scheduled appointments for patients interested in Outpatient Addiction Services Program
BOH Supervisor
Studio Movie Grill City Centre
Hampton, VA
02.2019 - 03.2020
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw food preparation, production and presentation according to quality standards.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared workstations with ingredients and tools to increase efficiency.
Patient Access Representative
Riverside Behavioral Health Center
Hampton, VA
07.2017 - 03.2020
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Assembled registration paperwork and placed identification bands on patient.
- Called insurance companies and verified patient coverage.
Cook
Cinebistro
Hampton, VA
05.2016 - 02.2019
- Set up and performed initial prep work for soups, sauces and salads.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Developed special menu items to improve business offerings.
Education
Associate of Science - Social Science
Tidewater Community College
Norfolk, VA05.2021
Career Studies Certificate - Substance Abuse Counselor Assistant
Thomas Nelson Community College
Hampton, Va07.2020
Career Studies Certificate - Business Technology- Medical Office Assistant
Thomas Nelson Community College
Hampton, VA05.2018
Bachelor of Science - Social Work
Norfolk State University
Norfolk, VA Skills
- Childcare Support
- Relationship Building
- Active Listening
- Maintaining Client Records
- Customer Service
- Treatment Program Guidance
- Data Entry Software
- Scheduling and Appointment Setting
- Problem-Solving
- Admissions Processes
- Microsoft Office
- Mental Health Crisis Response
- Life Skills Development
- Individual Counseling
Certification
- Certified Healthcare Access Associate (CHAA) 2021-2023
- First Aid 2021-2023
- BLS/CPR 2022-2023
- Crisis Prevention Intervention 2022-2023
- Mental Health First Aid
- MAT Certified 2023-2026
Additional Information
Internship:
NATASHA House INC. as CHAMPS assistant- May, 2020 to July, 2020
- Revised pre-screen and application processes for future children
- Weekly meetings with children
- Assisted with event preparation, participation and attendance sign-up
- organized, prepared, and facilitated Champs sessions
- answered any incoming phone calls
- daily checklists were completed
The Wonder Years Network as Fundraising Consultant- August 2023 to Present
- Plan and execute fundraising campaigns and activities
- Identify and approach potential sponsors, donors, and granters
- Develop and maintain relationships with donors
- Conduct research and write proposals
- Participate and facilitated a group session
- Engage with clients during individual sessions
Timeline
Child and Youth Program Assistant
Naval Support Activity
01.2023 - Current
Business Associate
Riverside Behavioral Health Center
03.2020 - 01.2023
BOH Supervisor
Studio Movie Grill City Centre
02.2019 - 03.2020
Patient Access Representative
Riverside Behavioral Health Center
07.2017 - 03.2020
Cook
Cinebistro
05.2016 - 02.2019
Associate of Science - Social Science
Tidewater Community College
Career Studies Certificate - Substance Abuse Counselor Assistant
Thomas Nelson Community College
Career Studies Certificate - Business Technology- Medical Office Assistant
Thomas Nelson Community College
Bachelor of Science - Social Work
Norfolk State University
- Certified Healthcare Access Associate (CHAA) 2021-2023
- First Aid 2021-2023
- BLS/CPR 2022-2023
- Crisis Prevention Intervention 2022-2023
- Mental Health First Aid
- MAT Certified 2023-2026
Similar Profiles
Rebecca MicallefRebecca Micallef
Front End Manager at United States Navy, Naval Support ActivityFront End Manager at United States Navy, Naval Support Activity
Marquis JacksonMarquis Jackson
Supervisory Supply Management Specialist /GS-12 at Naval Support Activity Mid-SouthSupervisory Supply Management Specialist /GS-12 at Naval Support Activity Mid-South
Clarissa A. BarisClarissa A. Baris
Operations Clerk at Naval Support ActivityOperations Clerk at Naval Support Activity