Compassionate Patient Care Technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding customer service and communication skills.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
The Little Clinic@Kroger
Louisville, KY
04.2024 - Current
Manages multiple tasks simultaneously while maintaining attention to detail.
Collaborates with Nurse Practitioner to provide comprehensive care services.
Keep instruments and equipment clean and sanitized.
Maintains inventory levels of stock items, supplies, and equipment to foster smooth and cost-effective clinic operations.
Performs minor housekeeping tasks to keep patient areas clean and sanitized.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Records patient conditions and vital signs, and records them in the patient's chart.
Delivers outstanding patient care.
Collects specimens, such as urine samples, for testing purposes according to established protocols.
Register patient and verifies insurance eligibilities.
Collects all payments due from patients.
Owner
Cakes Unlimited LLC
Louisville, KY
12.2009 - Current
Founded and operates this custom cakes business on a part-time basis.
Manages all operational aspects in budgeting, marketing, finance, client and vendor relations, purchasing, and inventory supplies, scheduling, food safety, and more.
Proven, consistent sales yearly.
Supervises, trains, and encourages a team of four.
Good decision making in a fast-paced work environment.
Knowledge of Microsoft Office.
Flight Attendant
Republic Airways Holdings Inc
Indianapolis, IN
03.2015 - 07.2023
Adequately provided safety and comfort to 1000+ passengers through 100s of flight segments.
Greeted and protected passengers with continuous monitoring of in-flight compliance.
Communicated with flight crew, airport personnel, and passengers regarding pertinent travel flight details.
Performed preflight checks on safety equipment to ensure presence and operable conditions.
Handled and minimized conflicts in a professional manner.
Reported issues with the aircraft or passengers to the Captain.
Ensured cleanliness of aircraft and followed sanitation protocols.
Adhered to the safety rules and regulations set by the FAA and company.
Served as a Brand Ambassador.
Education
Certification - Flight Attendant
Republic Airways
Indianapolis, IN
03-2015
Associate of Applied Science - Baking And Pastry Arts
Sullivan University
Louisville, KY
Skills
Specimen Collection
Patient/Customer Services
Strong Work Ethic
Sterilization techniques
Emergency Response/Procedures
Time Management
Medical Equipment Operation
Patient Registration
Verbal and written communication
Basic First Aid & Medical Training
Timeline
Patient Care Technician
The Little Clinic@Kroger
04.2024 - Current
Flight Attendant
Republic Airways Holdings Inc
03.2015 - 07.2023
Owner
Cakes Unlimited LLC
12.2009 - Current
Certification - Flight Attendant
Republic Airways
Associate of Applied Science - Baking And Pastry Arts
Assistant General Manager at Home2 Suites/Tru By Hilton Shepherdsville Louisville SouthAssistant General Manager at Home2 Suites/Tru By Hilton Shepherdsville Louisville South