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Tonya Stone-Banks
Leander,TX
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
HR Administrator
CEVA Logistics/Applied Materials
Pflugerville, Texas
06.2023 - 03.2025
- Orchestrated comprehensive onboarding processes for new hires, ensuring seamless integration into company culture
- Improved employee retention by increasing job satisfaction and enhancing communication bringing the attrition rate below 10%
- Collaborated with payroll department to resolve discrepancies and ensure accurate salary distribution
- Conducted background checks and verified references for potential hires, ensuring quality candidates
- Coordinated logistics for company-wide events, fostering team building and employee engagement
- Coordinated open enrollment periods for employee benefits, guiding staff through selection and changes
- Managed termination process, conducting exit interviews and ensuring smooth transition for all parties
- Oversaw leave administration, including FMLA and PTO, ensuring adherence to policies and regulations
- Managed confidential employee records, ensuring compliance with data protection regulations
- Orchestrated comprehensive employee onboarding processes, enhancing organizational acclimatization
HR Coordinator/Payroll Coordinator/DOT Driver Regulations
Universal Logistics of Virginia/Applied Materials
Austin, Texas
09.2020 - 06.2023
- Resolved workplace conflicts through mediation, maintaining harmonious employee relations
- Managed confidential employee records, ensuring compliance with data protection regulations
- Administered payroll operations, ensuring accurate and timely compensation
- Oversaw direct deposit enrollments and changes, enhancing employee satisfaction
- Managed employee benefits, including health insurance and retirement plans, through payroll system
- Facilitated team meetings to discuss progress and address any issues
- Conducted performance evaluations for transportation staff
- Implemented safety protocols, significantly reducing incident rates
- Coordinated with suppliers to ensure timely freight pick-ups and deliveries making our on time percentage 96%
- Conducted regular audits of transportation records to identify discrepancies or inefficiencies
- Managed vehicle maintenance schedules, reducing downtime and improving reliability
- Trained new employees on transportation processes, procedures, and best practices
- Managed team of drivers, fostering culture of safety and efficiency
- Ensured compliance with federal and state transportation regulations
Payroll Coordinator/HR Coordinator
Ryder/Applied Materials
Austin, Texas
09.2015 - 09.2020
- Ensured accurate calculation of overtime, bonuses, and commissions
- Streamlined payroll processes, reducing processing time and minimizing errors
- Resolved employee queries regarding payroll and benefits in timely manner
- Coordinated with HR to update payroll records for new hires, terminations, and changes in pay rates
- Coordinated integration of payroll system with new HRIS, improving data accuracy
- Developed and maintained confidential employee payroll files
- Generated detailed payroll reports for management review
- Oversaw direct deposit enrollments and changes, enhancing employee satisfaction
- Managed garnishments, child support orders, and other payroll deductions
- Conducted regular audits of payroll records to maintain accuracy and compliance
- Kept updated records of inventory, supplies and maintenance actions
- Motivated employees to continuously grow knowledge and enhance abilities
- Guided employees on how to handle difficult questions or problems
Operations Manager
TJX Companies
Austin, TX
11.2009 - 08.2016
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Documented, researched, and resolved customer service issues
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Collaborated with team members to ensure seamless coordination of schedules
- Assisted in budget planning by estimating labor costs based on schedules
- Managed schedules with daily bookings, availability determinations, and rescheduling
- Created and maintained office documentation and manuals
- Managed office and team operations in line with budgets and timelines
- Recruited and onboarded new employees qualified for specific office roles
- Motivated employees to continuously grow knowledge and enhance abilities
- Supported management with recommendations on staffing and procedural changes
Property Manager
Westdale Asset Management
Austin, TX
05.2003 - 08.2009
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
- Conducted move-out walkthrough inspections to inform vacating tenants of potential repair or cleaning costs
- Clarified community policies, leasing terms and pricing structures for prospective rentals or purchases
- Engaged community members through special events and one-on-one support
- Established professional relationships with vendors, suppliers and contractors to increase rapport
- Collected rent, deposits and advance after signing contracts
- Surveyed surrounding areas to compare and determine market value, rental and sale rates
- Scheduled maintenance and repairs for properties as required
- Prepared budget, assessed expenditures, and variances
- Informed tenants and property owners regarding taxes and lease expiration dates
- Conducted termination of leases for non-compliant tenants
Timeline
HR Administrator
CEVA Logistics/Applied Materials
06.2023 - 03.2025
HR Coordinator/Payroll Coordinator/DOT Driver Regulations
Universal Logistics of Virginia/Applied Materials
09.2020 - 06.2023
Payroll Coordinator/HR Coordinator
Ryder/Applied Materials
09.2015 - 09.2020
Associate of Arts - Bussiness Administration
University of Phoenix
09.2011 - 06.2015
Operations Manager
TJX Companies
11.2009 - 08.2016
Property Manager
Westdale Asset Management
05.2003 - 08.2009
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills, committed to leveraging these qualities to drive team success and contribute to organizational growth.
Education
Associate of Arts - Bussiness Administration
University of Phoenix
Tempe, AZ 09.2011 - 06.2015
Skills
- Onboarding and orientation
- Employee retention strategies
- Payroll processing
- Recruitment and selection
- Health and safety regulations
- Employee recognition programs
- Team-building activities
- Employment law
Certification
Certified Property Manager (CAM)
Certified District Trainer
Certified District Auditor
Accomplishments
- Supervised team of 80-100 staff members.
- Documented and resolved attendance issues which led to lowering absences by 70%.
- Promoted to Operations Manager after two years with the company.
- Increased occupancy rates from 82% to 99% in two months.
- Demonstrated skill and career growth by being promoted 2 times in 2 years.
- Maintained 92% or higher occupancy rate for entire length of employment.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementHealthcare benefits401k matchPersonal development programsWork-life balanceQuote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Software
Microsoft Excel
Outlook
Microsoft 365
UKG-Krono's
ADP
Timeco
Oracle
Yardi
AMSI
Docusign
Languages
English
Native or Bilingual
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