Tonya Breckenridge
Chicago
Summary
Experienced Office/Assistant Property Manager with a strong background in tenant relations, maintenance administration, and Yardi software. Proven ability to manage daily operations, coordinate maintenance services, and handle tenant requests efficiently. Highly conscientious and composed, ensuring consistent and rational decision-making. Adept at maintaining organized filing systems and providing exceptional customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Shelter Intake Worker
Valeo Vocation
2024.11 - Current
- Collaborated with case managers to develop tailored service plans for each client, promoting self-sufficiency and long-term success.
- Maintained accurate record-keeping procedures, allowing for streamlined reporting and grant application processes.
- Facilitated smooth transitions for clients into temporary housing by maintaining strong relationships with local landlords and property managers.
- Provided ongoing support to former clients transitioning from shelters to permanent housing arrangements.
Office Assistant
Lake Run Condos
2022.10 - 2023.09
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Geiser Berner Inc
2021.08 - 2022.10
- Improved Technician Dispatch Efficiency: At Geiser Berner Inc, increased technician job assignment efficiency and customer follow-up by implementing a structured dispatch system, resulting in timely service delivery and higher customer satisfaction
Courtland Square Condos Association
2019.05 - 2021.08
- Streamlined Property Management Operations: At Courtland Square Condos Association, optimized tenant relations and maintenance services coordination through meticulous logging and tracking in Pilera, enhancing operational efficiency and tenant satisfaction
Insight Global LLC
2018.09 - 2019.04
Leiberman Management
2018.03 - 2018.09
- Administrative Assistant: Entered, closed out, and distributed work order tickets
- Updated billing adjustments, credits, and charges
- Faxed invoices and managed filing system
- Managed mailroom and updated intercom system
- Assigned parking and lockers, ordered supplies for office
Jones Lang LaSalle
2015.10 - 2017.08
Randstad
1998.08 - 2008.07
Education
High School Diploma - General Studies
Alpena Senior High School
Alpena, MI05.1987
Skills
- Attention to Detail
- Calendar Management
- Complaint Handling
- Customer Focus & Orientation
- Customer Service
- Data Entry
- Dispatching
- Facility Coordination
- Maintenance Administration
- Meeting Coordination
- Office Management
- Tenant Relations
- Yardi (Property Management Software)
- Building Codes
- Real Estate
- Conventional
Certification
Customer Focus & Orientation, 05/01/21
Accomplishments
- Streamlined Property Management Operations, At Courtland Square Condos Association, optimized tenant relations and maintenance services coordination through meticulous logging and tracking in Pilera, enhancing operational efficiency and tenant satisfaction.
Personalitystrengths
- Conventional
- Planful
- Autonomous
- Accommodating
- Composed
Timeline
Shelter Intake Worker
Valeo Vocation
2024.11 - Current
Office Assistant
Lake Run Condos
2022.10 - 2023.09
Geiser Berner Inc
2021.08 - 2022.10
Courtland Square Condos Association
2019.05 - 2021.08
Insight Global LLC
2018.09 - 2019.04
Leiberman Management
2018.03 - 2018.09
Jones Lang LaSalle
2015.10 - 2017.08
Randstad
1998.08 - 2008.07
High School Diploma - General Studies
Alpena Senior High School