Tonya Brown
Lilburn,GA
Summary
Dynamic Event Professional with over a decade of experience in event registration and management. Skilled in coordinating large-scale events, optimizing registration processes, and ensuring flawless execution. Proven ability to manage event logistics, vendor relationships, and team operations effectively. Certified Meeting Professional (CMP) and Digital Event Strategist (DES) with expertise in event technology and project management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registration and Events Technology Specialist
American Health Information Management Association
Remote
03.2023 - Current
- Managed registration systems for national conferences, ensuring seamless attendee experiences and accurate data management.
- Optimized event technology processes and coordinated logistics for events with up to 3,000 attendees.
- Delivered on-site registration support and managed data reconciliation post-events.
- Liaised with internal teams and vendors to deliver tailored registration solutions and enhance operational efficiency.
Event Planner
International Society of Arboriculture
Atlanta, GA
11.2018 - 06.2023
- Coordinated event logistics for international conferences, managing registration, vendor relations, and budget.
- Developed user-friendly registration websites, leading to increased attendee satisfaction and registration rates.
- Executed successful event logistics for public educational fairs, enhancing community engagement and stakeholder satisfaction.
- Led contract negotiations, securing optimal venues and cost-effective solutions for events.
Meetings and Expositions Coordinator
Kellen Company
Atlanta, GA
07.2010 - 11.2018
- Organized and facilitated annual association meetings
- Cultivated vendor relationships to achieve cost-effective and high-quality service delivery.
- Developed and managed event registration websites and microsites to streamline processes.
- Coordinated logistics and provided on-site support to ensure seamless event execution.
Meeting Planner (Freelance)
The Eventors
Atlanta, GA
01.2009 - 01.2013
- Facilitated various events, managing registration and logistics to deliver exceptional attendee experiences.
- Developed registration websites using Cvent, improving efficiency and user experience.
- Managed vendor relationships to achieve cost-effective solutions.
Meeting Specialist / Registration Agent / Lead
Omnience Events
Atlanta, GA
01.2005 - 01.2008
- Direct logistics for large conferences with up to 1000 breakouts.
- Manage registration and hotel reservations for the company’s largest client.
- Build event management reports for large conferences.
- Facilitate 800 calls daily in a fast-paced call center.
- Evaluate, recommend, and assist in implementing enhancements to the EMR (Event Management Report) system.
- Process millions of dollars in transactions; financial reporting.
- Provide onsite event support and supervise temporary staff.
Education
BBA - Hospitality Administration
Georgia State University, Robinson College of Business
Atlanta, GA01.2010
Bachelor of Arts - French Language & International Business
Georgia State University, College of Arts & Sciences
Atlanta, GA01.2001
Skills
- Event Registration Management
- Event Logistics Coordination
- Vendor and Client Relations
- Data Management and Reporting
- Project Management
- Team Leadership and Training
- Budget Management
- Customer Service
- Event Technology Platforms (Cvent, Stova)
- Microsoft Office Suite (Word, Excel, PowerPoint)
Affiliations
GaMPI - Georgia chapter of Meeting Professionals International
Certification
- Certified Meeting Professional (CMP), 2011, 2023
- Digital Event Strategist (DES), 2021, 2023
Timeline
Registration and Events Technology Specialist
American Health Information Management Association
03.2023 - Current
Event Planner
International Society of Arboriculture
11.2018 - 06.2023
Meetings and Expositions Coordinator
Kellen Company
07.2010 - 11.2018
Meeting Planner (Freelance)
The Eventors
01.2009 - 01.2013
Meeting Specialist / Registration Agent / Lead
Omnience Events
01.2005 - 01.2008
BBA - Hospitality Administration
Georgia State University, Robinson College of Business
Bachelor of Arts - French Language & International Business
Georgia State University, College of Arts & Sciences
- Certified Meeting Professional (CMP), 2011, 2023
- Digital Event Strategist (DES), 2021, 2023
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