Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Brown

Southaven,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Circle K
Horn Lake, MS
06.2022 - Current
  • Processed customer payments, counted money in cash drawers and balanced receipts with sales.
  • Verified age of customers purchasing alcohol or tobacco products with valid ID.
  • Stocked shelves with merchandise such as snacks, drinks and other convenience items.
  • Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
  • Operated cash register to process transactions accurately and efficiently.
  • Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
  • Provided excellent customer service by addressing complaints promptly and courteously.
  • Ensured compliance with all safety regulations within the store environment.

Wireless Sales Associate

TROC Global
04.2020 - 06.2021
  • Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
  • Demonstrated knowledge of the store's inventory to answer customer inquiries regarding availability and pricing of products.
  • Performed daily opening and closing procedures including cash handling and reconciliation of cash drawers.

Home Care Aide

First Choice
Memphis , TN
05.2019 - 04.2020
  • Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
  • Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
  • Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
  • Recorded patient information such as condition, diet and progress in medical records.
  • Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
  • Collaborated with other members of the healthcare team to ensure quality care for all clients.

Education

High School Diploma -

Whitehaven High School
Memphis, TN
05-2025

Bachelor of Science - Health Administration

Ultimate Medical Academy - Clearwater
Clearwater, FL

Some College (No Degree) - Bachelor of Business Administration

Strayer University
Washington, DC

Skills

  • Positive And Constructive Feedback
  • Customer Consulting
  • Customer Complaint Resolution
  • Customer Assistance
  • Multitasking
  • Business development support
  • Windows 95/98/2000/XP/XP Pro/NT
  • Problem-Solving
  • Team Coordination
  • Team Member Training

Timeline

Customer Service Representative

Circle K
06.2022 - Current

Wireless Sales Associate

TROC Global
04.2020 - 06.2021

Home Care Aide

First Choice
05.2019 - 04.2020

High School Diploma -

Whitehaven High School

Bachelor of Science - Health Administration

Ultimate Medical Academy - Clearwater

Some College (No Degree) - Bachelor of Business Administration

Strayer University
Tonya Brown