Tonya Brown
Southhaven,MS
Summary
Compassionate caregiver with extensive experience at First Choice, adept at enhancing patient independence and emotional wellbeing. Skilled in meal preparation and client documentation, I foster strong relationships while ensuring compliance with safety protocols. My dedication to quality care and effective communication has consistently improved patient satisfaction and outcomes.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Private Home
01.2016 - 05.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Package Handler
Federal Express
09.2014 - 09.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Home Care Aide
First Choice
09.2012 - 06.2014
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Medical Records Clerk
Springgate Rehabilitation
08.2010 - 09.2012
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
Bachelor Of Administration - Health Care Management
Ultimate Medical Academy
Clearwater, FLHealth Administration
Strayer University
General Education - General Education
Whitehaven High School
Memphis, TN05.2005
Skills
- Meal preparation
- Client documentation
- Medication administration
- Patient transportation
- Housekeeping
- First aid and safety
- Progress documentation
- Recording vital signs
- Care plan management
- Cleanliness and hygiene
- Customer service and assistance
- Operating cash register
- Stocking shelves
- Cash handling expertise
- Adaptability and resilience
- Fuel pumping
- Patient care
- Emotional support
- Compassionate caregiving
- Empathy display
- Behavior redirection
- Medical equipment operation
Timeline
Personal Care Assistant
Private Home
01.2016 - 05.2022
Package Handler
Federal Express
09.2014 - 09.2016
Home Care Aide
First Choice
09.2012 - 06.2014
Medical Records Clerk
Springgate Rehabilitation
08.2010 - 09.2012
Bachelor Of Administration - Health Care Management
Ultimate Medical Academy
Health Administration
Strayer University
General Education - General Education
Whitehaven High School
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