Tonya Conrad

• Supervised housekeeping staff to maintain clean, orderly guest areas and clubhouse facilities.
• Inspected rooms, restrooms, and common spaces for cleanliness, presentation, and compliance with standards.
• Coordinated daily cleaning assignments, staffing coverage, and shift priorities.
• Trained team members on sanitation procedures, equipment use, and service expectations.
• Monitored inventory of linens, supplies, and cleaning products to support uninterrupted operations.
• Enforced safety, sanitation, and housekeeping procedures across assigned areas.
• Maintained records for inspections, supply usage, and housekeeping workflow consistency.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Worked with front desk to respond promptly to all guest requests.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Completed schedules, shift reports, and other business documentation.
• Increased employee performance through effective supervision and training.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
• Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
• Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
• Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
• Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
• Evaluated employee performance and developed improvement plans.
• Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
• Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
• Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
• Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
• Monitored compliance with all local regulations regarding waste management and sanitation standards.
• Streamlined scheduling process, accommodating both employee preferences and operational requirements.

• Maintained clean, safe living areas through routine housekeeping and sanitation tasks.
• Assisted residents with daily personal care, mobility support, and comfort needs.
• Monitored safety concerns and reported changes in condition to appropriate staff.
• Prepared meals and snacks according to dietary instructions and care plans.

Monitored safety help to transfer from wheelchair to tables, the bathtubs, etc

Prepared meals

Gave daily baths

Cleaned his house

Gave him his medication

Took him on walks

His companion

• Supervised housekeeping staff to maintain clean, orderly guest areas and clubhouse facilities.
• Inspected rooms, restrooms, and common spaces for cleanliness, presentation, and compliance with standards.
• Coordinated daily cleaning assignments, staffing coverage, and shift priorities.
• Trained team members on sanitation procedures, equipment use, and service expectations.
• Monitored inventory of linens, supplies, and cleaning products to support uninterrupted operations.
• Enforced safety, sanitation, and housekeeping procedures across assigned areas.
• Maintained records for inspections, supply usage, and housekeeping workflow consistency.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Worked with front desk to respond promptly to all guest requests.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Completed schedules, shift reports, and other business documentation.
• Increased employee performance through effective supervision and training.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
• Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
• Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
• Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
• Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
• Evaluated employee performance and developed improvement plans.
• Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
• Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
• Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
• Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
• Monitored compliance with all local regulations regarding waste management and sanitation standards.
• Streamlined scheduling process, accommodating both employee preferences and operational requirements.