Tonya Cox
BOWERSVILLE
Summary
Dynamic manager with a proven track record at Circle K, excelling in operations management and team leadership. Enhanced customer satisfaction through effective staff training and streamlined processes, achieving a significant reduction in operational delays. Skilled in inventory management and relationship building, driving results in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Manager
Circle K
Beavercreek Ohio
03.2008 - Current
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Supervised team members, fostering a collaborative work environment and enhancing employee engagement.
- Implemented inventory management practices to minimize stock discrepancies and improve accuracy.
- Streamlined workflow processes, resulting in improved efficiency and reduced operational delays.
Manager
Subway
Wilmington, OH
2004 - 2007
- Oversaw daily operations, ensuring compliance with company policies and safety regulations.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to enhance coverage during peak hours while maintaining labor cost efficiency.
Education
High School Diploma -
Greenview High
Jamestown Oh06-1996
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Staff management
- Staff training and development
- Complex Problem-solving
- Verbal and written communication
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Project management
- Performance management
Timeline
Manager
Circle K
03.2008 - Current
Manager
Subway
2004 - 2007
High School Diploma -
Greenview High