Tonya Davis
Detroit,MI
Summary
Dynamic Children Protective Service Investigator with extensive experience at The State of Michigan, skilled in detailed report writing and ethical due diligence. Proven track record in enhancing investigative strategies and training new team members, ensuring compliance with legal standards while fostering collaboration and continuous improvement in child protection efforts.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Children Protective Service Investigator
The State of Michigan
Detroit, MI
06.2019 - 05.2026
- Investigate abuse and neglect of children utilizing the the Child Protection Law Act 238 of 1975.
- Document findings and prepared detailed reports.
- Conduct thorough face-to-face interviews with children, families, neighbors, friends, and perpetrators, and document investigative findings.
- Collect, analyze and interpreted information, documentation, and evidence associated with investigations.
- Collaborate with other state and federal agencies on investigations.
- Assist in the development of investigative strategies, resulting in more efficient case resolutions.
- Appear in court and testified under oath in family court and criminal court proceedings as a petitioner/star witness.
- Conduct training seminars on mandated reporter requirements, elevating the skill level within the department and fostering collaboration among team members and other mandated reporters.
- Train new team members on agency processes, court procedures and investigation strategies.
- Mentor and motivate new field investigators and collaborate with personnel to identify strengths and areas of weakness.
- Managed sensitive case information with utmost discretion, ensuring confidentiality and integrity in all proceedings.
- Review and apply new investigative protocols, ensuring compliance with legal and ethical standards.
Unarmed Security Guard
Allied Universal Security Services
Brownstown, MI
01.2017 - 03.2026
- Work closely with the logistics team, production, and warehouse to arrange inbound and outbound shipments
- Data entry into Project44 for each incoming trailer and assigning a drop location
- Assist visitors and customers to provide directions, answer questions, and meet requests.
- Verify each individual's right to enter restricted areas and deny access to unauthorized persons.
- Closely monitor CCTV's.
- Conduct random bag checks and car checks to prevent the theft of the client's property.
- Improved safety by enforcing company policies and regulations among employees and visitors.
Driver/Armed Messenger
GardaWorld Cash Services
Livonia, MI
01.2015 - 06.2016
- Loading/unloading cargo consisting of multiple bags and boxes of coin
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Obtained signatures from customers upon delivery of goods.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
Security Guard
Advance Security
Southfield, MI
03.2011 - 01.2015
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Education
Bachelor of Arts - Criminology
University of Michigan
Ann Arbor, MI12-2018
Skills
- Detailed report writing
- Interview techniques
- Due diligence
- Ethical and honest
- Continuous improvement
- Resource management
- Background checks
- Court testimony
- Emergency safety plans
- Case documentation
- Researching skills
- Affidavits
Certification
- Heartsaver First Aid CPR AED, American Heart Association - March2025-2027
Timeline
Children Protective Service Investigator
The State of Michigan
06.2019 - 05.2026
Unarmed Security Guard
Allied Universal Security Services
01.2017 - 03.2026
Driver/Armed Messenger
GardaWorld Cash Services
01.2015 - 06.2016
Security Guard
Advance Security
03.2011 - 01.2015
Bachelor of Arts - Criminology
University of Michigan