TONYA ESTRADA
Jacksonville,NC
Summary
Well-qualified in-office and remote employee with proven success in improving operations, and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Vacation Rental Consultant
Emerald Isle Realty
Emerald Isle, NC
05.2000 - Current
- Helped clients find rental homes to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Verified tenant incomes and other information before receiving guests for arrival.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Responded to requests and scheduled appointments for property viewings.
- Escalated major issues to property manager for immediate remediation.
Education
Bachelor of Arts - Business Administration, Human Resources
Ohio Christian University
Circleville, OH04.2021
Associate of Arts - Business Administration
Ohio Christian University
Circleville, OH04.2018
GED -
Swansboro High School
Swansboro, NC05.1998
Skills
Self-motivated
Solid verbal communication
Strong teaching and training ability
Able to negotiate
Great organization skills
Proficient in Microsoft word, Microsoft Excel, and PowerPoint
Team leadership
Team player
Great customer service skills
Certification
NC Real Estate Pre-Licensing Course
Timeline
Vacation Rental Consultant
Emerald Isle Realty
05.2000 - Current
Bachelor of Arts - Business Administration, Human Resources
Ohio Christian University
Associate of Arts - Business Administration
Ohio Christian University
GED -
Swansboro High School