Inspect residential, commercial, agricultural, and business entities to analyze, assess, and report on underwriting risks.
Assess Business Owner Policies (BOPs), agribusinesses, farms, garage and storage areas during field inspections.
Report directly to the companies contracted by JMI.
Recognized for ability to complete tasks quickly, accurately, and efficiently with excellent customer satisfaction.
Family-owned, Ohio-based inspection service partnered with various insurance corporations.
Property Claim Representative
Farmers Insurance Group of Companies
Orangeburg, South Carolina
08.2008 - 06.2010
Conducted field investigations concerning property damage, serious injury claims, lawsuits, and complex coverage issues.
Negotiated with policyholders to settle claims.
Analyzed circumstances, conditions, and responsibilities and used laptop, software, and digital camera to record results.
Reported directly to home office.
Traveled in the three-state region to assess storm damage, house fires, and natural disasters and walk policyholders through the sometimes-daunting claims process.
Twice named Adjuster of the Month for the coverage area.
Third-largest U.S. insurance company, serving 20M policies worth $14.5B.
Case Manager / Consultant
Gooding & Gooding PA
Allendale, South Carolina
07.2007 - 08.2008
Evaluated, negotiated, and resolved injury claims in litigation with other personal attorneys and claims adjusters.
Reviewed contracts and applicable laws regarding policies and coverage.
Case Manager / Analyst
Nationwide Insurance Co.
Columbia, South Carolina
01.2007 - 07.2007
Handled a case load of 350+ files.
Performed complex investigations on serious injuries, coverage issues, and lawsuits.
Processed litigated files and developed resolution plans with staff.
Reviewed conciliations, prepared submissions for arbitration, attended arbitrations as a company witness, and participated in such legal proceedings as depositions, mediations, arbitrations, pretrials, and trials, as required.
Performed all tasks and responsibilities of a Claims Specialist.
Investigated and analyzed all claims to identify relevant facts to determine coverage, liability, and damages.
Interviewed and reported on statements given by claimants, witnesses, agents, medical providers, and authorities.
Reviewed, researched, verified, and confirmed priority of coverage.
Determined settlement amounts.
Wrote denial letters as appropriate.
Documented claim activities and final results, filed litigated documents on appropriately assigned cases, and managed file inventory and expenses through corporate logging system.
Trained new hires as required.
Skillfully piloted two major projects: a low- / no-impact bodily injury trial program and the company’s first-in-state work-at-home project.
Shared in an Adjuster of the Year Award as part of an interoffice team achieving high quotas.
Received early promotion based on job excellence and high-quality performance.
Largest U.S. insurance group, 41st on the Fortune 500 list, with premiums now worth $50.8B.
Independent Claims Adjuster at Allcat Claims Service and Global Risk SolutionsIndependent Claims Adjuster at Allcat Claims Service and Global Risk Solutions