Tonya Girsch
Tama,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Manager position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Universal Worker
Birkwood Village Tama Toledo
Toledo, IA
04.2023 - Current
- Ensured timely medication administration by maintaining accurate records and adhering to prescribed schedules.
- Conducted regular room checks to ensure proper functioning of equipment and cleanliness standards were met consistently.
- Handled basic housekeeping duties such as laundry, trash removal, and tidying common areas to maintain a pleasant living environment.
- Coordinated meal service for residents including dietary restrictions accommodations, helping maintain optimal nutrition levels for each individual.
Senior Tax Analyst
H&r Block
Toledo, IA
12.2012 - Current
- Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Maintained database of federal and state tax laws and regulations to promote uniform policy and procedural compliance.
- Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
- Advised internal partners on adherence to federal and state tax regulations and laws to promote corporate legal compliance.
- Trained junior staff members on best practices in tax preparation, fostering a supportive learning environment within the team.
- Maintained confidentiality of sensitive client information while adhering to strict ethical standards throughout all aspects of work history section job duties.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
Paraprofessional Substitute
South Tama County School District
Tama, IA
08.2013 - 06.2016
- Improved classroom management by consistently enforcing rules and maintaining a structured environment.
- Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
- Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
- Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.
Assistant Store Manager
Jiffy South
Tama, IA
07.2000 - 12.2005
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained inventory of office supplies and placed orders.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Education
High School Diploma -
South Tama County High School
Tama, IA05.2002
Skills
- Conflict de-escalation
- Microsoft Office
- Documentation
- Compliance Monitoring
- Customer Service
- Reliability and punctuality
- Patience and composure
- Cash Handling
Certification
- Dave Baburek 319-213-2220
- Schelby Cruz 641-691-5873
- Jerika Youngbear 319-429-9428
- Kasal Bro Repair 641-489-2520
Timeline
Universal Worker
Birkwood Village Tama Toledo
04.2023 - Current
Paraprofessional Substitute
South Tama County School District
08.2013 - 06.2016
Senior Tax Analyst
H&r Block
12.2012 - Current
Assistant Store Manager
Jiffy South
07.2000 - 12.2005
High School Diploma -
South Tama County High School
- Dave Baburek 319-213-2220
- Schelby Cruz 641-691-5873
- Jerika Youngbear 319-429-9428
- Kasal Bro Repair 641-489-2520
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