Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Tonya K Godden

Coos Bay,Oregon

Summary

Highly motivated and dedicated professional actively seeking a challenging and rewarding position to leverage skills and education for company growth and success. Committed to continuous learning and skill development, determined to make a significant impact in any role undertaken.

Overview

27
27
years of professional experience

Work History

Customer Service Representative

FCR, LLC
2019.09 - 2020.03
  • Resolved customer complaints with empathy, offering clear guidance.
  • Enhanced program usability by directing social media users through its functionalities.

Bookkeeper/Tax Accounting

Scoville & Reiber, C.P.A., P.C.
2008.12 - 2017.01
  • Utilized QuickBooks to ensure accurate financial documents, managed accounts payable and receivable, processed payroll and bank reconciliations.
  • Reconciled financial records and supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Prepared tax filings for various entities including sole proprietors, self-employed individuals, personal and corporations.
  • Participated in auditing processes for clients including publicly held companies, non-profits and businesses receiving federal funds.

Payroll Technician

Cardinal Services, Inc.
2007.01 - 2007.05
  • Upheld compliance with all payroll-related laws and confidentiality.
  • Ensured accuracy of timecard calculations including various types of leave and overtime.

Business Manager

The World Newspaper, Inc.
1992.10 - 2003.06
  • Ensured a positive atmosphere and effectively trained newly hired team members.
  • Oversaw customer service operations related to financial transactions.
  • Negotiated favorable terms with insurance providers to enhance employee benefits.
  • Generated reports for balance sheets, income statements, and payable accounts.

Education

2 Year Degree - 911 Dispatching/Accounting

Southwestern College
Coos Bay, Oregon

Skills

  • Bookkeeping and Data Entry
  • Payroll Processing
  • Proficient in ADP Payroll Software
  • Accounts Receivable/Payable
  • Experience with Sage Intact Software
  • Financial Reports and General Ledger Preparation
  • Customer Service
  • Collections
  • Tax Preparation
  • Proficient in UltraTax CS
  • Audit assistance for non profit, federally funded entities and state owned companies
  • Management of business office staff
  • Proficient in Microsoft Excel and Word
  • Highly skilled in QuickBooks
  • Time Management and Organization skills
  • Skilled in Multitasking and Adaptability
  • Ability to work well under pressure and meet strict deadlines

Timeline

Customer Service Representative

FCR, LLC
2019.09 - 2020.03

Bookkeeper/Tax Accounting

Scoville & Reiber, C.P.A., P.C.
2008.12 - 2017.01

Payroll Technician

Cardinal Services, Inc.
2007.01 - 2007.05

Business Manager

The World Newspaper, Inc.
1992.10 - 2003.06

2 Year Degree - 911 Dispatching/Accounting

Southwestern College
Tonya K Godden