Highly motivated and dedicated professional actively seeking a challenging and rewarding position to leverage skills and education for company growth and success. Committed to continuous learning and skill development, determined to make a significant impact in any role undertaken.
Overview
27
27
years of professional experience
Work History
Customer Service Representative
FCR, LLC
09.2019 - 03.2020
Resolved customer complaints with empathy, offering clear guidance.
Enhanced program usability by directing social media users through its functionalities.
Bookkeeper/Tax Accounting
Scoville & Reiber, C.P.A., P.C.
12.2008 - 01.2017
Utilized QuickBooks to ensure accurate financial documents, managed accounts payable and receivable, processed payroll and bank reconciliations.
Reconciled financial records and supported year-end closing procedures by preparing adjusting journal entries as needed.
Prepared tax filings for various entities including sole proprietors, self-employed individuals, personal and corporations.
Participated in auditing processes for clients including publicly held companies, non-profits and businesses receiving federal funds.
Payroll Technician
Cardinal Services, Inc.
01.2007 - 05.2007
Upheld compliance with all payroll-related laws and confidentiality.
Ensured accuracy of timecard calculations including various types of leave and overtime.
Business Manager
The World Newspaper, Inc.
10.1992 - 06.2003
Ensured a positive atmosphere and effectively trained newly hired team members.
Oversaw customer service operations related to financial transactions.
Negotiated favorable terms with insurance providers to enhance employee benefits.
Generated reports for balance sheets, income statements, and payable accounts.
Education
2 Year Degree - 911 Dispatching/Accounting
Southwestern College
Coos Bay, Oregon
Skills
Bookkeeping and Data Entry
Payroll Processing
Proficient in ADP Payroll Software
Accounts Receivable/Payable
Experience with Sage Intact Software
Financial Reports and General Ledger Preparation
Customer Service
Collections
Tax Preparation
Proficient in UltraTax CS
Audit assistance for non profit, federally funded entities and state owned companies
Management of business office staff
Proficient in Microsoft Excel and Word
Highly skilled in QuickBooks
Time Management and Organization skills
Skilled in Multitasking and Adaptability
Ability to work well under pressure and meet strict deadlines
Timeline
Customer Service Representative
FCR, LLC
09.2019 - 03.2020
Bookkeeper/Tax Accounting
Scoville & Reiber, C.P.A., P.C.
12.2008 - 01.2017
Payroll Technician
Cardinal Services, Inc.
01.2007 - 05.2007
Business Manager
The World Newspaper, Inc.
10.1992 - 06.2003
2 Year Degree - 911 Dispatching/Accounting
Southwestern College
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