Tonya Greer
Cincinnati
Summary
Accomplished Executive Administrative Assistant with a proven track record at The Recovery Center, adept in information confidentiality and office management. Expertly maintained privacy and streamlined administrative processes, enhancing executive focus. Skilled in Microsoft Office and customer service, I excel in creating efficient, welcoming environments and managing critical tasks with a detail-oriented approach.
Overview
12
12
years of professional experience
Work History
Case Account Coordinator
Essilor Luxottica/Mindlance
02.2025 - Current
- Leverages internal departments (Membership, ID Card Support, Billing, Claims, Call Center, Provider Relations, Open Enrollment Support, Operations Services) to facilitate Account Management and client/broker requests and resolve issues
- Executes requests, provides follow up, and facilitates service process to exceed client, reseller, broker, and/or consultant expectations
- Develops and maintains knowledge to articulate EM operational processes including membership, billing, claims, provider relations and call center operations to clients and account management
Executive Assistant
The Recovery Center
04.2024 - 01.2025
- Maintained confidentiality when handling sensitive information,
protecting company interests and employee privacy. - Handled administrative tasks such as expense report processing or
invoice reconciliation efficiently; allowing executives to focus on high priority
responsibilities without distraction.
Office Administrative Assistant
H&R Block
11.2020 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Executive Administrative Assistant
The Crossroads Center
05.2014 - 09.2020
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Education
Associates in Medical Assisting - Medical Assistance
Fortis College
Cincinnati, OH06-2012
Associates Degree in Medical Billing - Medical Billing
Fortis College
Cincinnati, OH06-2012
Skills
- Expense reporting
- Customer service
- Office management
- Information confidentiality
- Calendar Management
- Detail-oriented
- Microsoft Office
Timeline
Case Account Coordinator
Essilor Luxottica/Mindlance
02.2025 - Current
Executive Assistant
The Recovery Center
04.2024 - 01.2025
Office Administrative Assistant
H&R Block
11.2020 - 03.2024
Executive Administrative Assistant
The Crossroads Center
05.2014 - 09.2020
Associates Degree in Medical Billing - Medical Billing
Fortis College
Associates in Medical Assisting - Medical Assistance
Fortis College