Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tonya Grondy

Westland,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Production Supervisor

Ford Motor Company
Dearborn, MI
12.2014 - 09.2023
  • Leads a team of 60+ employees
  • Manages scheduling and logistics of team
  • Quality control on production line
  • Identifies and manages any bottlenecks in production
  • Maintain consistent line with little to no stoppage
  • Communicates between upper management and direct team via written and verbal communication
  • Work alongside UAW to resolve team conflict
  • Ensured safety regulations were followed by all personnel in the production area.
  • Trained new staff on production processes and procedures.
  • Conducted regular performance reviews for each employee to identify areas for improvement.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Enforced company policies, answered coworkers' questions and trained new personnel.

Vet Tech

A Quality Animal Care
02.2014 - 12.2014
  • Opened and closed clinic independently
  • Managed payment systems
  • Provided positive customer service
  • Assisted with veterinary medicine and surgical procedures
  • Animal handling
  • Cleaned clinic
  • Scheduled all clinic services
  • Maintained all boarding schedules and pets
  • General office and file management.
  • Ordered supplies needed for the practice such as medications or medical instruments.
  • Tracked and scheduled follow-up appointments for animal treatment.

Bartender

Amvets Post
Westland, MI
04.2010 - 12.2014
  • Prepared and served cocktails in a timely manner
  • Maintained cleanliness of bar and storage areas
  • Responsible for proper collection of all sales.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.

Airman

US Air Force E-3
11.2000 - 12.2002
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained a positive learning environment through effective classroom management techniques.
  • Organized and maintained filing systems, both paper and electronic.
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Answered phones to direct callers, schedule appointments and provide general office information.

Education

Bachelor's Degree - Computer Science

Austin Peay State University
08.2010

Skills

  • Microsoft Office
  • Production Management
  • Organization
  • Schedule Management
  • Training and mentoring
  • Quality Assurance
  • Process Improvement
  • Records administration
  • Inventory Oversight
  • Waste Reduction
  • Health and safety compliance
  • Problem-solving
  • General Management
  • Quality Control

References

References available upon request.

Timeline

Production Supervisor

Ford Motor Company
12.2014 - 09.2023

Vet Tech

A Quality Animal Care
02.2014 - 12.2014

Bartender

Amvets Post
04.2010 - 12.2014

Airman

US Air Force E-3
11.2000 - 12.2002

Bachelor's Degree - Computer Science

Austin Peay State University

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Tonya Grondy