Tonya Harris
Youngstown,OH
Summary
Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Orthopaedic Surgery Residency-Program Coordinator-ACGME Accredited
Mercy Health - Medical Education
Youngstown, OH
11.2022 - Current
- •Coordinates education of 15 orthopaedic surgery residents ensuring completion with all institutional and American Council of Graduate Medical Education requirements.
- •Manages recruitment of residents; screening over 400 applicants and scheduling interviews and visits with over 70 applicants annually.
- •Oversee medical student rotations for orthopaedic surgery for an average of 50 students per year; including screening and processing of applications, rotation schedules and evaluations.
- •Engages attending physicians on a regular basis for program improvement, resident evaluations and weekly didactic sessions.
- •Assists in the preparation and monitoring of departmental budgets related to residency program
- •Develops and maintains departmental policies and procedures consistent and compatible with those adopted by the hospital and in response to new or revised policies by regulatory and/or accreditation bodies.
- •Plans, organizes and schedules department specific orientation for new residents and orientation for all incoming Mercy Heath residents'
- •Serves as an advocate for residents
- •Plans and organizes all departmental events and outside speakers including, graduation dinner, golf outing, meet and greet, and interview day.
Customer Service Liaison
Mercy Health DME
12.2019 - 11.2022
- Coordinate DME homecare needs for patients upon hospital discharge and hospice care
- Instructed patients as needed on DME
- Entered patient demos
- Checked patients insurance coverage and submitted authorizations to insurance as needed
Revenue Cycle Manager - Client Support Specialist
The Counseling Center of Columbiana County
04.2014 - 09.2016
- Provided staff training on revenue cycle management best practices, increasing productivity across the department.
- Completed financial reporting and analysis for billing revenue cycle.
- Managed cross-functional teams to improve overall revenue cycle operations.
- Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.
- Analyzed complex data sets to derive actionable insights for improving internal processes related to revenue cycle management.
- Maintained a thorough understanding of regulatory requirements, ensuring compliance throughout all aspects of the revenue cycle.
Education
Associate Degree (ATS) - Technical Studies
Kent State Trumbull
Warren, OHCertificate - Medical Billing & Coding
Kent State Salem
Salem, OHSkills
- Strong interpersonal communication
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Training coordination
- Project coordination
Timeline
Orthopaedic Surgery Residency-Program Coordinator-ACGME Accredited
Mercy Health - Medical Education
11.2022 - Current
Customer Service Liaison
Mercy Health DME
12.2019 - 11.2022
Revenue Cycle Manager - Client Support Specialist
The Counseling Center of Columbiana County
04.2014 - 09.2016
Associate Degree (ATS) - Technical Studies
Kent State Trumbull
Certificate - Medical Billing & Coding
Kent State Salem