Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Hennessee

Athens,TN

Summary

Looking to pursue a career in the food and beverage industry to leverage extensive experience and skill set in quality assurance standards and procedures. Expertise and skills are dairy specific with over 35 years in quality assurance role.

Overview

46
46
years of professional experience

Work History

Assistant Manager

Factory Connection
06.2024 - Current
  • Supervise day-to-day operations, oversee cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies at multiple locations.
  • Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Store Manager

Factory Connection
05.2016 - 06.2024
  • Managed daily operations, inventory control, cash control, and store opening and closing procedures.
  • Responsible for hiring, training, mentoring new staff members, and scheduling for staff of four or more employees.
  • Regularly communicated with corporate headquarters about store performance and assisted other managers in improving performance across all locations.
  • Oversaw loss prevention efforts, minimizing shrinkage, and increasing store profitability by implementing and training on effective security measures.

Quality Assurance Technician

Mayfield Dairy Farms
03.1978 - 10.2015
  • Ice cream filler-packer 1978-1981
  • Quality Assurance Technician 1981-2015
  • Certified by Tennessee Department of Agriculture to perform raw milk, microbiological plating, somatic cell counts, and antibiotic disc analysis
  • Tested raw and finished products for overall quality and adherence to company, state, and federal specifications.
  • Maintained accurate documentation of all quality-related activities performed, facilitating easy access to records when needed and maintaining state lab certification .
  • Improved product quality by routinely performing standard plate counts, coliform, yeast and mold, listeria, and salmonella.
  • Completed the following courses: Charm Analysis Verification, TDA Direct Microscopic Count, Federal Department of Agriculture Laboratory Examination of Dairy Products and Milk Laboratory Evaluation, TDA Somatic Cell Count

Education

Some College (No Degree) -

Cleveland State Community College
Cleveland, TN

High School Diploma -

Mcminn High School
Athens, TN
05.1977

Skills

  • Attention to Detail
  • Compliance understanding
  • Reliability
  • Quality Control Analysis
  • Sampling techniques
  • Multitasking
  • Time Management
  • Recordkeeping abilities

Timeline

Assistant Manager

Factory Connection
06.2024 - Current

Store Manager

Factory Connection
05.2016 - 06.2024

Quality Assurance Technician

Mayfield Dairy Farms
03.1978 - 10.2015

Some College (No Degree) -

Cleveland State Community College

High School Diploma -

Mcminn High School
Tonya Hennessee