Tonya Lewis-Hagen
Seymour,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively, unsupervised and quickly mastering new skills. Hardworking employee with excellent customer service skills, multitasking abilities, and time management abilities. Devoted to giving every customer a positive and a memorable experience.
Overview
14
14
years of professional experience
Work History
Life Enrichment Director
Cedar Creek of Seymour
Seymour , Indiana
11.2023 - 12.2024
- Maintained a budget and monitored expenses related to life enrichment activities.
- Scheduled activities designed to encourage residents to socialize among themselves and enjoy time with family members.
- Assisted residents in selecting meaningful leisure activities that promoted independence, self-esteem and social interaction.
- Monitored resident progress towards goals established within their individual activity plans.
- Coordinated transportation services for off-site trips or errands as needed.
- Planned and organized special events such as holiday celebrations, birthday parties and outings.
- Planned outside events for residents such as bingo, shopping, festivals, etc…
- Helped with marketing events inside and outside the facility.
- Was a Chamber Ambassador and attended Chamber events and meetings.
Director of Social Services
Willow Crossing
Columbus , Indiana
07.2022 - 09.2023
- Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
- Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
- Assisted with admissions when director was out of office and on vacations.
- Assisted with marketing events as needed
Director of Social Services
Majestic Care
North Vernon, IN
08.2021 - 07.2022
- Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
- Implemented social services care plan for each resident and updated plan annually in consultation with resident and family.
- Handled or delegated resident support concerns respectfully to preserve residents' dignity, health and safety.
- Assisted with marketing events as needed.
Activities Director
Meadow View Health & Rehab Center
Salem, Indiana
09.2010 - 08.2018
- Led engaging individual and group activities to promote resident involvement.
- Coordinated musical guests, movies and other types of resident entertainment.
- Visited with residents to provide sensory stimulation and reality orientation.
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
- Updated facility schedule and related records.
- Was on the Chamber of Commerce Board for 1 year. Was a member of the Rotary Club in Salem.
- Helped with all marketing events as needed.
Education
High School Diploma -
Crothersville High School
Columbus , Indiana05.1990
Some College (No Degree) - Business Administration And Accounting
Indiana Business College
Columbus, Indiana Skills
- Effective Customer Communication
- Service Planning
- Patient Advocacy
- Department Leadership
- Family Support and Assistance
- Able to handle front desk office responsibilities
- Scanning documents into management systems
- And any all other related office tasks
Additional Information
- Nationally Certified Activity Director
- Notary Public
- I’ve been in Long Term Care for 24 years. With my experience and knowledge I know that I can put forth my expertise to your needs and benefits/wants.
Timeline
Life Enrichment Director
Cedar Creek of Seymour
11.2023 - 12.2024
Director of Social Services
Willow Crossing
07.2022 - 09.2023
Director of Social Services
Majestic Care
08.2021 - 07.2022
Activities Director
Meadow View Health & Rehab Center
09.2010 - 08.2018
High School Diploma -
Crothersville High School
Some College (No Degree) - Business Administration And Accounting
Indiana Business College
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