Customer-oriented General Manager with 25 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Excellent, Award Winning Communication skills honed by 25 years of working as an On Air Radio Personality.
Work History
General Manager
Butler7Media, llc
Mineola, TX
06/01/21 - Current
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Conducted regular meetings with senior management team to review progress against established objectives.
Developed marketing strategies designed to increase brand awareness within target markets.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Tracked monthly sales to generate reports for business development planning.
Designed sales and service strategies to improve revenue and retention.
On Air Radio Personality
Butler7Media & Hightower Radio
Mineola, TX
08011999 - Current
Developed innovative content for radio show segments and interviews.
Organized promotional events to increase viewership and listenership.
Conducted on-air interviews with special guests, celebrities, and other public figures.
Provided live commentary during sporting events and concerts when needed.
Made promotional appearances at public or private events to represent radio station.
Interviewed show guests about lives, work or topics of current interest.
Hosted events being broadcast over television or radio.
Worked with advertisers to plan and implement successful advertising campaigns.
General Manager
Hightower Radio, llc
Mineola, TX
08011999 - 06012021
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Sales Manager
Hightower Radio, llc
Mineola, TX
08011999 - 06012021
Developed and implemented sales strategies to increase market share.
Identified and developed new markets for products or services.
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Maintained accurate records of all transactions between customers and company representatives.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Prospected for new business using databases and other strategies to generate sales.
Education
High School Diploma -
Mineola High School
Mineola, TX
05-1988
Skills
Workflow Planning
Program Administration
Quality Management
Schedule Management
Sales Reporting
Sales Planning
New Business Development
Strategic account development
Sales team training
Client Relationship Management
Prospecting skills
Market research, forecasting, and analysis
Sales expertise
Exceptional multi-tasker
Social Media Savvy
Excellent communication skills
Goal Setting
Exceeds sales goals
Computer Skills
Affiliations
HightowerHightowerHightowerllcllcllc
Board of Director for the Mineola Housing Authority
Board of Directors for the Lake Country Playhouse
Host of Children's Miracle Network Radio Thon Fund Raiser
Host of the On Air Caring and Sharing Auction Fund Raiser
Accomplishments
Voted Best On Air Radio Personality in Texas
Texas Association of Broadcaster Award for Best Talk Show
Texas Association of Broadcaster Award for Best Documentary