Summary
Overview
Work History
Education
Achievements
Timeline
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Tonya Martin

Clovis,CA

Summary

Cardiac Rhythm Management Principal Clinical Specialist possessing advanced technical aptitude, the ability to effectively communicate, and strong collaborative skills. Dedicated to providing the highest quality customer service and patient care.


Overview

25
25
years of professional experience

Work History

Principal Clinical Specialist

Medtronic
03.2015 - Current
  • Attend device implant procedures for cardiac pacemakers, implantable cardiac defibrillators, implantable loop recorders, and bi-ventricular devices, assisting implanting physicians with product selection based on patient diagnosis and anatomy, providing correct products and accessories to complete implant cases.
  • Provide support and technical knowledge to physicians during device implant procedures as well as providing electrical testing and support of implanted products during cases.
  • Attend implanted device follow up clinics to perform patient device follow up and troubleshooting as well as acting as a liaison between physicians and patients.
  • Provide emergency follow up and troubleshooting for patients outside of business hours.
  • Collaborate with healthcare professionals to ensure best practices in clinical settings.
  • Lead workshops to train customers on new products, procedures, and clinical techniques.
  • Visit assigned accounts, provide ongoing customer service and establish relationships with key decision makers.
  • Increase professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks and participating in professional societies.
  • Mentor new hires as a Field Coach through one-on-one coaching during procedures and clinics, assisting in new hires being signed off for independent field work.
  • Collaborate with team members as well as other divisions to drive market share and optimize patient care.

Clinical Research Coordinator

Cardiovascular Consultants Heart Center
04.2000 - 03.2015
  • Acted as the primary Clinical Research Coordinator for Phase II, Phase III, and Phase IV clinical trials.
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Gathered, processed, and shipped lab specimens.
  • Worked with principal investigators and sponsors to facilitate daily trial activities and comply with research protocols.
  • Managed patient recruitment, the informed consent process and data entry to support trial objectives.
  • Developed and maintained accurate and up-to-date case report forms and source documents.
  • Prepared and maintained regulatory documents for clinical trial submissions.
  • Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
  • Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
  • Monitored patient safety throughout clinical trials and reported any adverse events.
  • Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.


Device Check Specialist

Cardiovascular Consultants Heart Center
04.2000 - 03.2015
  • Managed a large cardiac device clinic with over 1,000 patients for 5 implanting physicians.
  • Completed device follow up, optimization, and troubleshooting for implanted cardiac pacemakers, implantable cardiac defibrillators, implantable loop recorders and bi-ventricular devices across most device manufacturers.
  • Oversaw and managed remote clinics for device follow ups on previously mentioned devices.
  • Maintained all clinic records for previously mentioned device follow ups.
  • Stayed current via continuing education on new devices and algorithms.
  • Collaborated with implanting physicians and industry professionals to provide continuing care and device optimization for device clinic patients.

Education

Bachelor of Arts - Organizational Leadership

Fresno Pacific University
Fresno, CA

Achievements

  • Certification by the International Board of Heart Rhythm Examiners (IBHRE) as a Certified Cardiac Device Specialist (CCDS) 2019.
  • Honored as a 2019 Medtronic Suscipio Society award winner for outstanding individual contributions as a Medtronic Cardiac Rhythm Management Clinical Specialist.
  • Cardiac Rhythm Management Clinical Specialist Field Coach-new hire trainer.
  • Patient Care Expert of the Quarter-Q2 2024

Timeline

Principal Clinical Specialist

Medtronic
03.2015 - Current

Clinical Research Coordinator

Cardiovascular Consultants Heart Center
04.2000 - 03.2015

Device Check Specialist

Cardiovascular Consultants Heart Center
04.2000 - 03.2015

Bachelor of Arts - Organizational Leadership

Fresno Pacific University

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Tonya Martin