Tonya Minnick
Greeneville,TN
Summary
Certified Pharmacy Technician with proven expertise at Food City Pharmacy in medication dispensing and inventory management. Recognized for exceptional customer service and attention to detail, effectively training new staff and ensuring compliance with health and safety regulations. Adept at troubleshooting and maintaining organized workflows under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technicians Technician
Food City Pharmacy
02.2007 - Current
- Assisted in medication dispensing and inventory management to ensure accurate stock levels.
- Operated pharmacy software for prescription processing and patient record management.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of pharmacy workspace to comply with safety standards.
- Collaborated with pharmacists to verify prescriptions for accuracy and completeness.
- Monitored expiration dates on medications, ensuring timely removal of outdated products.
- Supported training of new staff in operational procedures and customer service protocols.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
David Crockett High School
Jonesborough, TN1995
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Customer interaction
- Workload management
- Deadline oriented
- Team Training
- Extensive organizational skills
- Document preparation
- Staff education and training
- Problem-solving
- Verbal and written communication
- File and record maintenance
- Health and safety regulations
Certification
State of Tennessee pharmacy technician license
Pharmacy Technician Certification Board
Timeline
Certified Pharmacy Technicians Technician
Food City Pharmacy
02.2007 - Current
David Crockett High School
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