Tonya Patterson

• Maintained compliance with all legal statutes, policies and procedures.
• Determined appropriate supervision levels by conducting risk and needs assessments.
• Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
• Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
• Maintained organized offender records and documentation in compliance with department and legal standards.
• Wrote progress reports and testified under oath at court hearings.
• Conducted investigations into violations and other allegations.
• Conducted thorough pre-sentence investigations and prepared detailed reports for the courts, aiding informed decisionmaking.
• Handled over Number full-cycle caseloads per month.
• Promoted a culture of accountability among probationers by setting clear expectations for behavior and promptly addressing violations when necessary.
• Provided guidance and support to probationers in securing employment, housing, and other essential resources for successful reintegration into society.

Administered ankle monitoring devices.

Utilized computer systems to oversee ex-prisoners around the clock.

Visited residences periodically to perform necessary evaluations.

Supplied resources for societal integration.

Authorized legal warrants as required.

Verified and granted parolee travel requests to different states.

• Provided consistent follow-up with defendants under supervision, verifying adherence to imposed conditions while offering guidance as necessary.
• Contributed to a more efficient criminal justice system by providing accurate and timely information on defendant compliance and progress during pretrial supervision.
• Developed strong working relationships with local service providers to enhance support options for defendants under supervision.
• Implemented evidence-based supervision techniques tailored to individual risk levels, thus reducing recidivism rates among supervised population.

• Monitored and ensured conformity with regulatory requirements.
• Address inmates' needs to facilitate their reintegration into society.
• Counseling staff regularly.

• Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
• Provided exceptional service by actively listening to client needs and offering tailored solutions.
• Streamlined office processes for efficiency, resulting in reduced wait times for clients.
• Assisted clients in navigating complex forms and paperwork, simplifying the process for them.
• Provide workforce activities that increase the employment, retention and earning of
• participants through the WIOA Program, working toward returning Veterans, Adults and
• Dislocated Adult workers to employment as quickly as possible by providing appropriate
• level of services needed to succeed
• Organized and led monthly briefings on WIOA for workforce participants.
• Assessed client requirements for appropriate training interventions.
• service to aid the participant in securing employment via Individual Training Account.
• Performed case management for a customer load of up to twenty clients.
• Ensured compliance with service plan requirements.
• Implemented job search strategies and educational pursuits with Veterans

Performed daily intakes for veterans in Mahoning County and Trumbull County.

Guided Veterans towards securing long-term employment.

Supported enrollment processes for clients' educational and vocational advancement.

Provided resources and referrals to additional programs.

Shared details on support services offered by the Veterans Commission.

Facilitated connections through Veterans Clinic and similar resources.

Collaborated with Youngstown City School as a Community Leader.

Managed cases for 31 students with academic and behavioral needs.