Tonya Robinson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Teacher
Greene Lamp
2023.09 - 2024.02
- Plan and Implement Curriculum, create a pleasant and stimulating classroom environment, build healthy relationships with children and families
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
Income Maintenance Caseworker II- Family & Children Medicaid
Lenoir County Department of Social Services
2022.06 - 2023.08
- Maintained up-to-date knowledge of federal, state, and local regulations governing income maintenance programs to ensure compliance.
- Ensured client confidentiality through strict adherence to privacy policies when handling sensitive personal information.
- Provided compassionate support to clients facing challenging life circumstances while helping them navigate the income maintenance system.
Transitional and Career Studies HSE/GED Instructor- PT
Lenoir Community College
2021.11 - 2022.08
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Developed and implemented classroom routines to address varying student needs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Bookstore Supervisor
Barnes & Noble
2021.08 - 2022.06
- Streamlined inventory management for improved efficiency, accurate tracking, and reduced waste.
- Maintained excellent vendor relationships for timely deliveries, exclusive releases, and advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Head Start Family Advocate
Greene Lamp Community Action
2020.09 - 2021.07
- Facilitated family meetings to ensure communication and collaboration between family members.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Transitions Specialist
Johnston County Industries, Inc
2019.09 - 2020.06
- Provided ongoing support and guidance for clients during the entire transition process, addressing concerns and troubleshooting issues as needed.
- Promoted a positive atmosphere throughout transitional periods by emphasizing open lines of communication among all team members.
- Evaluated progress throughout the transition process, making necessary adjustments to ensure successful outcomes.
Teen Center Coordinator/ Unit Director
Boys & Girls Clubs of Coastal Carolina
2018.08 - 2019.08
- Monitored and evaluated impact of social services on community.
- Developed strong relationships with community partners to secure resources and opportunities for the youth served.
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
Bookstore Supervisor
Barnes & Noble-University of Mount Olive
2016.01 - 2018.01
- Responsible for fulfillment of web orders
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Master's in Psychology -
University of Arizona Global Campus
San Diego, CA04.2019
Bachelor's in Developmental Psychology -
University of Mount Olive
Mount Olive, NC05.2014
Skills
Case management
Recordkeeping
Microsoft Word Office Suite
Program Management
Data collection
Teaching
Adult education
Store management
Care plans
Management
Fair Housing regulations
Working with people with developmental disabilities
Certification
- CPR Certification, 10/01/23, 10/01/24
- First Aid Certification, 10/01/23, 10/01/24
- Driver's License, 12/01/22, 12/01/28
- Child Development Associate Certification, 10/01/23, 10/01/38
Personal Information
Willing To Relocate: Anywhere
Timeline
Lead Teacher
Greene Lamp
2023.09 - 2024.02
Income Maintenance Caseworker II- Family & Children Medicaid
Lenoir County Department of Social Services
2022.06 - 2023.08
Transitional and Career Studies HSE/GED Instructor- PT
Lenoir Community College
2021.11 - 2022.08
Bookstore Supervisor
Barnes & Noble
2021.08 - 2022.06
Head Start Family Advocate
Greene Lamp Community Action
2020.09 - 2021.07
Transitions Specialist
Johnston County Industries, Inc
2019.09 - 2020.06
Teen Center Coordinator/ Unit Director
Boys & Girls Clubs of Coastal Carolina
2018.08 - 2019.08
Bookstore Supervisor
Barnes & Noble-University of Mount Olive
2016.01 - 2018.01
Master's in Psychology -
University of Arizona Global Campus
Bachelor's in Developmental Psychology -
University of Mount Olive
- CPR Certification, 10/01/23, 10/01/24
- First Aid Certification, 10/01/23, 10/01/24
- Driver's License, 12/01/22, 12/01/28
- Child Development Associate Certification, 10/01/23, 10/01/38
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