Tonya Simmons
Raleigh,NC
Summary
Managed a Multimillion Dollar Financial Company's Projects, Executed Business Needs, Risk Assessments and Contingency Planning for Financial Services across the World. Interact effectively with executives, directors and management teams globally in the Network Engineering Organization. Also, I have obtained a Master's in Project Management field with 15 plus years in Project Management and Customer Service experience. Strong Analytical and planning skills, combined with the ability to coordinate the efforts of many projects and financial goals. Focus on quality control and client satisfaction for critical business decision making initiatives.
Overview
21
21
years of professional experience
Work History
Project Manager
TNR Services Inc
02.2019 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed payroll and budgets for the department.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
Project Manager, Client Services
Community Empowerment Services, LLC
01.2016 - 10.2018
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
Project Manager, Client Services
Family Support Group
03.2013 - 06.2016
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Prepared for the anticipated growth of the organization; develops and implements appropriate human resource policies and procedures, including training, hiring and firing, succession planning.
- Responsible for staff providing individual therapy, skills enhancement and intensive direct care services with a family centered approach to parents and their children that may have substance abuse, Bio-polar, Oppositional Defiant, ADD, ADHD and Anger Issues.
Transportation Manager
Safeway Travel
04.2008 - 06.2011
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Oversaw 19 drivers by reviewing performance to promote timely and efficient deliveries of Wake County school transportation.
- Provided routes for 170 kids that attend the following Wake County Schools.
Project/Program Manager II
Nextel Communications/Sprint
06.2000 - 04.2008
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Interacted with customers and clients to identify business needs and requirements.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Managed cross functional support teams to implement Software Upgrades, Equipment Installations or Decommissions, IOS Retunes and other projects
- Provided routinely maintenance and visits to the 911 centers in North Carolina
- Designed operational activities and integration plans focused on new structure.
- Responsible for the implementation for the NASCAR project
Education
Master of Science - Project Management
Jones International University
Englewood, CO05.2006
Bachelor of Science - Accounting
Saint Augustine's University
Raleigh, NC05.1995
Skills
- Developing Goals & Objectives
- Excellent Problem-Solving Skills
- Maintain Financial Stability
- Provides Leadership in Developing Programs
- Finance and Budgeting Skills
- Project/Program Management Skills
- Business Management of 23 Employees
Timeline
Project Manager
TNR Services Inc
02.2019 - Current
Project Manager, Client Services
Community Empowerment Services, LLC
01.2016 - 10.2018
Project Manager, Client Services
Family Support Group
03.2013 - 06.2016
Transportation Manager
Safeway Travel
04.2008 - 06.2011
Project/Program Manager II
Nextel Communications/Sprint
06.2000 - 04.2008
Master of Science - Project Management
Jones International University
Bachelor of Science - Accounting
Saint Augustine's University
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