Tonya Smith
Westville,OK
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
12
12
years of professional experience
Work History
Stay at Home Mom
Self-employeed
Westville, OK
05.2022 - Current
- Balanced daily routines including school activities, sports, and personal care.
- Designed and implemented an educational curriculum to get my four year old prepared to start school.
- Managed household tasks such as meal planning and cleaning.
Retail Cashier
Loves Travel Stop
West Siloam Springs, OK
09.2022 - 12.2022
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Further Production Tech
Simmons Foods
Siloam Springs, AR
09.2021 - 05.2022
- Performed setup of production equipment to establish optimal performance.
- Used equipment properly to avoid workplace hazards or injuries.
- Trained new employees on production line machinery for maximum output and safety.
- Bagged, weighed, and boxed products for distribution.
CNA
Stilwell Memorial Hospital
Stilwell, OK
05.2021 - 09.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Fry Cook
Foghorns
Siloam Springs, AR
02.2021 - 04.2021
- Cleaned, stocked, and restocked workstations.
- Prepared food items such as bone-in wings, boneless wings and potatoes for frying purposes.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Read food order slips or received verbal instructions to properly prepare and cook food.
Customer Service Representative
Everise
Remote
09.2020 - 12.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Delivered prompt service to prioritize customer needs.
Dietary Aide
Siloam Springs Nursing & Rehab
Siloam Springs, AR
06.2020 - 10.2020
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Personal Banker
First Convenience Bank
Siloam Springs, AR
02.2020 - 06.2020
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
Buffet Server
Cherokee Casino & Hotel West Siloam Springs
West Siloam Springs, OK
02.2014 - 03.2019
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Improved guest comfort and satisfaction through personalized service and support.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Westville High School
Westville, OK05.2013
Skills
- ID Verification
- Payment Processing
- Cash Register Operations
- POS Systems
- Time Management
- Teamwork and Collaboration
- Material Handling
- Stocking and Replenishing
- Cash Management
- Cleaning and Sanitizing
- Money Handling
- Order Taking
Timeline
Retail Cashier
Loves Travel Stop
09.2022 - 12.2022
Stay at Home Mom
Self-employeed
05.2022 - Current
Further Production Tech
Simmons Foods
09.2021 - 05.2022
CNA
Stilwell Memorial Hospital
05.2021 - 09.2021
Fry Cook
Foghorns
02.2021 - 04.2021
Customer Service Representative
Everise
09.2020 - 12.2020
Dietary Aide
Siloam Springs Nursing & Rehab
06.2020 - 10.2020
Personal Banker
First Convenience Bank
02.2020 - 06.2020
Buffet Server
Cherokee Casino & Hotel West Siloam Springs
02.2014 - 03.2019
High School Diploma -
Westville High School